Gradial is a Seattle-based startup enabling digital experiences at the speed of thought. We empower marketers and creatives to implement their ideas directly, with software that adapts over time. Our platform automates website and design system updates, large-scale migrations to new design systems, and continuous content optimization while adhering to company and product brands.
Backed by world class investors, we’re looking to scale our platform and expand our team. At Gradial, we operate with extreme ownership, bias towards action and critical path planning. We tackle problems from first principles, question assumptions, and find creative solutions. If you want to take risks, work on groundbreaking technology, and see the direct impact of your work, Gradial is where you belong.
Role Overview
Gradial is hiring a Director of Revenue Operations to build and own the systems, processes, and operating strategy that power our revenue engine.
You’ll own the systems, processes, and strategy that keep our sales motion running efficiently from forecast accuracy and pipeline health to pricing strategy and deal execution. This role sits between Sales, Finance, and Legal, playing a critical role in aligning teams and accelerating revenue.
Success in this role means tighter forecast precision, faster deal velocity, scalable infrastructure, and insights that drive strategic decision-making. You’ll be a force multiplier for our revenue team; enabling sellers to move faster, leaders to plan smarter, and Gradial to scale predictably.
Responsibilities
Own and evolve the end-to-end RevOps strategy across Sales, Marketing, and Customer Success.
Design, implement, and optimize revenue systems, including CRM, marketing automation, and reporting infrastructure.
Drive forecasting, pipeline management, and performance analytics to support accurate decision-making.
Partner closely with Sales and Marketing leadership to define processes that scale with growth.
Identify operational bottlenecks and deliver improvements that increase efficiency, conversion, and revenue velocity.
Establish clear metrics, dashboards, and incentives that align teams to shared revenue goals.
Requirements
6+ years of experience in Revenue Operations, Sales Operations, or a related GTM operations role.
Proven track record owning CRM and RevOps tooling in a high-growth B2B SaaS environment.
Strong analytical mindset with the ability to translate data into clear insights and actions.
- Strong command of HubSpot and sales tech stacks (CPQ or equivalent tools a plus)
Experience building scalable processes from first principles in ambiguous environments.
Highly collaborative operator with strong communication and executive-facing skills.
Desirable Attributes
Familiarity with AI-native or product-led growth businesses.
- Experience supporting enterprise sales cycles and complex deal structures
Compensation & Benefits
The base salary range for this position is $150,000 – $185,000 annually. Final compensation will be determined based on factors such as experience, skills, and qualifications. In addition to base salary, this role may be eligible for performance-based bonuses and equity awards. Gradial offers a comprehensive benefits package, including medical, dental & vision insurance, a 401(k) retirement plan, paid time off, paid sick leave, and other employee wellness programs.
You'll thrive here if you...
- Learn quickly and actively seek out new challenges.
- Embrace AI as a core tool for problem-solving, creativity and scale.
- Show a strong work ethic, high ownership and bias toward action.
- Communicate clearly, directly and with curiosity.
- Thrive in fast-paced, hyper-growth environments where building better > maintaining status quo.
AI Literacy & Interviewing Tools
As an AI-first company, we prioritize AI literacy as a core competency in our hiring decisions. We’re excited by candidates who thoughtfully apply AI tools in their work, but during interviews we’re focused on you. This is your opportunity to show how you think, communicate, and solve problems. Over-reliance on AI-generated responses during the interview process (especially when it obscures your own voice) will result in disqualification. We want to understand your unique perspective and how you approach challenges, both with and without AI.
What we offer
- Competitive salary and meaningful equity
- Comprehensive health, dental and vision coverage
- Fast-paced environment with flexibility and ownership
- Real impact, zero bureaucracy
- A front-row seat to building category-defining AI infrastructure
Gradial is dedicated to creating an environment where diverse perspectives are valued and all team members can grow. We offer competitive compensation, equity, flexible work hours, comprehensive benefits, and a collaborative culture focused on learning and impact.
Privacy Policy
By submitting your application to Gradial, you acknowledge that any personal data you provide will be processed in accordance with our Privacy Policy. This includes the collection, use, and storage of your information for the purposes of evaluating your qualifications and communicating with you about your candidacy. We handle applicant data with care and in compliance with applicable data protection laws.
If you have any questions about how your information is used, please refer to our Privacy Policy or contact us directly.
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What We Do
Gradial is the enterprise generative AI platform for transforming content management and customer journey intelligence. Gradial leverages frontier generative image and text models to enable personalized digital experiences at scale. We empower creative teams to bring their vision to life using words and truly differentiate their brand's voice in a sea of content.
