Director of Revenue Operations

Since 2012, Rightsline has been revolutionizing rights and royalties management with its leading IP Commerce SaaS platform. Trusted by global innovators like Disney, Amazon, Spotify, and the NFL, our solutions empower rights holders to maximize portfolio value, reduce risk, and increase profitability. Serving industries from media and entertainment to life sciences, our scalable platform combines advanced analytics, business process outsourcing, and decades of expertise to tackle the most complex rights and royalties challenges.

With over 300 employees across multiple regions, including the United States, Canada, the United Kingdom, and India, Rightsline fosters a dynamic, collaborative environment where innovation thrives. We’re passionate about creating smarter solutions, encouraging personal growth, and celebrating creativity. Join a team that offers competitive benefits, a supportive workplace, and the opportunity to lead the future of intellectual property management.

Welcome to a world of less data entry and more data integrity. Welcome to the Rightsline reality!

The Position

We are seeking a Director of Revenue Operations to lead and optimize Rightsline’s Sales, Marketing, Finance, Product, and Customer Success operations in partnership with the CRO. This role drives cross-functional alignment under unified revenue KPIs, manages operational processes and cadence, and leads strategic initiatives, including M&A and integration projects, to enable predictable, profitable growth.

The Director of RevOps will centralize data, optimize systems, and deliver actionable insights to GTM teams and executives, improving efficiency, alignment, and revenue predictability. The ideal candidate is a strategic, hands-on leader with deep expertise in B2B go-to-market motions, analytics, and sales technology, capable of translating strategy into operational execution with measurable impact.

** We're looking to fill this role in a hybrid environment  **

 What you will do:

Strategic Planning & Commercial Design

• Partner with executive leadership to develop the long-term revenue strategy and execution (top-down and bottom-up).
• Drive cross-functional alignment of goals, processes, and metrics across Marketing, Sales, and Customer Success, establishing SLAs and Rules of Engagement for the customer journey.
• Design the territory structure, including market segmentation, territory management (with TAM/SAM/SOM analysis), Sales organization planning, and Pricing & Packaging initiatives.

Incentive Compensation & Financial Governance

• Manage Incentive Compensation, including developing commission plan structures, quota assignments, and facilitating commission calculations in partnership with Finance.
• Lead Finance Operations support, including ARR Bridge, Gross Revenue Retention (GRR)/Net Revenue Retention (NRR) planning, and Customer Acquisition Cost (CAC) calculations.

Data, Forecasting, & Performance Management

• Own the revenue forecasting process and define/manage Key Performance Indicators (KPIs), providing actionable insights via executive dashboards.
• Oversee data governance and deep-dive analysis on pipeline management (conversion rates), sales cycle metrics, CAC, and LTV.
• Ensure data integrity across all revenue systems (primarily CRM) to facilitate accurate and reliable performance reporting.

Process, Systems, & Enablement

• Design, document, and implement optimized end-to-end revenue processes (lead-to-cash/renewal), identifying and fixing bottlenecks to drive organizational productivity.
• Own the entire RevOps technology stack (CRM, CPQ, Marketing Automation, etc.), ensuring data quality, integration, and supporting ongoing operations and new initiatives.
• Develop and execute revenue enablement across Sales, Marketing, and Customer Success, including onboarding, training, tools, processes, and adoption, to drive organizational effectiveness and revenue growth

What you will bring to the role: 

• 10+ years of progressive experience (minimum 7 years) in Revenue Operations, Sales Operations, or related functions in fast-paced B2B/SaaS environments, with 5+ years in leadership managing high-performing teams.
• Bachelor’s degree in Business, Finance, or related field; MBA is a plus.
• Proven experience building and scaling RevOps functions, ideally from $20M to $100M+ growth stages.
• Deep expertise in modern B2B go-to-market motions, managing a range of deal sizes ($25K ARR to $1M+ enterprise).
• Track record of improving operational efficiency and driving measurable business impact.
• Experience in Mergers & Acquisitions (M&A), from due diligence to synergy execution, is highly desirable.
• Strong command of RevOps technology stacks, including CRM (e.g., Salesforce), CPQ, and Marketing Automation, and expertise in data analysis, financial modeling, and BI tools (Tableau, Power BI).
• Prior experience in Sales Management and/or Customer Success is advantageous.
• Strategic thinker and action-oriented self-starter with the ability to prioritize high-impact initiatives.
• Excellent communication, presentation, and cross-functional leadership skills, with a proven ability to influence stakeholders at all levels.
  

Compensation: 

• Competitive Compensation and Health & Dental Benefits 
  
• 401K / RRSP Match Program

The Rightsline Advantage

At Rightsline we encourage inclusiveness, purpose and innovation. We offer flexible work hours, birthdays off, one-time home office allowance, unlimited vacation time, team socials, happy hours and career progression in a high growth environment. 

• Rightsline was the very 1st cloud-based rights and contract management platform, so we’re used to innovation. We’re also used to incredible growth if you’re into that sort of thing. 😉
• You will become part of an amazing culture with a supportive executive team, smart colleagues who truly care, and a global team that’s been rocking this virtual collaboration thing since before anyone had ever heard the term COVID19.
• You’ll often hear “Yes, let’s try that!” and then have the chance to execute your ideas.
• You will grow more here than you would at any other company. That’s a promise.
• A People First Company - 4.2 rating on Glassdoor

Our 4 Stage Recruitment Process

1. Review - We review applications and screen based on a variety of criteria
2. Phone - Candidates will be screened via a quick 20-minute Zoom meeting to discuss the role opportunity
3. Interview - We will conduct 2 stages of interviews via Zoom
4. Offer - We will make an offer to the candidate that we feel would excel most in the role. 

**Please be advised that only those candidates selected for interviews will be contacted, and references will be requested for those candidates selected in the final interview stage.**

Equal Employment Opportunity

Rightsline is an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work.

If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

Apply Today

If you want to join a company that strives for a mission, purpose and making an impact, we encourage you to apply today.