Director of Revenue Operations

Tremendous is the fast, free, flexible way to send bulk payouts to people in over 200 countries. 10,000+ companies ranging from mom-and-pops to Google, MIT, and United Way have sent over $1 billion, saving 15 hours a month on average.

In both our product and our workplace, we’re intentional about making work more efficient, flexible, and fulfilling. Tremendous is a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life.

Our customers, who include marketers, researchers, HR teams, and nonprofits, rave about how quick and easy it is to use Tremendous — check the ratings on G2. Yet there’s a lot of complexity under the hood, including over 2,000 redemption options and plenty of banking infrastructure. This duality makes working here a fun challenge.

Tremendous is profitable and growing without outside investors. Join us before our next international offsite.

About the role

We are looking for a Director of Revenue Operations to own the processes and infrastructure that empower Go-To-Market teams to achieve their ambitious goals. This role will own and manage the GTM tech stack, identify and report on critical KPIs across our funnel, set rules of engagement for our sales, CS and marketing teams, and optimize all aspects of our pipeline process from lead generation to onboarding. This is the perfect role for a data-driven leader who thrives in a fast growth environment and is excited to develop and implement their vision for GTM systems and processes.

You will

• Collaborate with GTM leadership on the most critical process, resource, and tooling needs

• Own and optimize the sales technology stack, including CRM and customer engagement tools

• Use data to unearth and optimize all aspects of our customer lifecycle from lead generation through retention and renewal

• Own Go-to-Market reporting, sharing critical conversion, attainment, and ROI metrics to guide strategic decision-making

• Guide and own development of forecasting models, providing insights to executive leadership on sales, pipeline generation, and churn

• Set rules of engagement across sales teams with clear responsibilities and opportunity ownership

• Own the process and tooling for tracking and paying sales commissions

You have

• 5+ years of experience working in revenue or sales operations

• Experience owning systems operations projects end-to-end—from defining requirements through to implementation

• Strong analytical skills, with experience building reporting in common BI tools

• Ability to turn data into actionable insights that drive decision-making and performance

• Proven track record of driving revenue growth and operational efficiency

• A hands-on approach and a willingness to dive deep into the details

• Ability to deliver results in a fast-paced startup environment

• Excellent stakeholder support and management, with the ability to balance multiple and competing asks for time and resources

• Ability to problem solve quickly and effectively, while keeping the needs of the whole business in mind

• Experience with CRM automation tools such as Hubspot, Salesforce, Outreach, and other revenue-focused platforms

Why work with us

• You'll work at a company growing quickly yet sustainably. We’re profitable with plenty more opportunity ahead. That’s good news for your career growth.

• Competitive pay, equity and benefits. The base salary for this role is $180,000 - $220,000.

• We're a remote company. Work from wherever you want in the Americas.

• Smart people and a great culture. See our company handbook.