The Role
Own and execute portfolio-level revenue, pricing, and occupancy strategies for student housing. Validate RMS outputs against BI and market data, manage forecasting and reporting, allocate inventory, and collaborate cross-functionally to optimize revenue and pricing execution.
Summary Generated by Built In
The Director - Revenue Management is responsible for the tactical accuracy and property-level success of American Campus Communities (ACC) revenue strategies. This role focuses on the detailed validation of property occupancy and revenue outlooks, and the execution of pricing and system changes. The Director – Revenue Management is responsible for bridging the gap between data analysis and system execution to ensure every bed in the portfolio is priced competitively for its specific market.
Job Responsibilities: (OTHER DUTIES MAY BE ASSIGNED)
Job Responsibilities: (OTHER DUTIES MAY BE ASSIGNED)
Portfolio Revenue Ownership & Strategy Execution
- Execute and own revenue performance across the assigned portfolio, ensuring pricing, occupancy, and revenue strategies align with broader financial and asset-level objectives.
- Develop, maintain, and continuously refine portfolio-level revenue, occupancy, and rate growth projections to support proactive decision-making.
- Implement asset level pricing, concession, and leasing strategies to achieve revenue growth and occupancy targets.
- Apply differentiated approaches across assets, balancing rate growth and occupancy based on performance, seasonality, and local market conditions.
- Execute pricing and occupancy strategies specific to Master Lease Agreements, Marketing & Licensing Agreements, and other partnership structures.
- Identify underperforming and outperforming assets, assessing portfolio-wide risks and upside opportunities, and take corrective action or escalate data-driven recommendations as appropriate.
Pricing Strategy & Revenue Systems Management
- Lead the end-to-end pricing validation process within the revenue management system, ensuring accurate and consistent execution across the portfolio.
- Validate property-level pricing models by assessing Revenue Management system-generated recommendations against BI outputs, competitive data, field intelligence, and local market dynamics.
- Translate corporate and portfolio revenue strategies, system outputs, and market intelligence into actionable pricing, concession, and leasing execution plans at the asset level.
- Own day to day pricing execution and continuously adjust pricing strategies based on leasing velocity, demand shifts, and evolving market conditions to ensure timely and accurate outcomes.
- Ensure the accuracy and integrity of system inputs, configurations, and outputs across assigned properties.
Forecasting, Reporting & Analytics
- Develop and maintain short- and mid-term occupancy, revenue, and leasing forecasts at the property and portfolio levels, owning portfolio forecasting accuracy by integrating RMS outputs, historical performance, and real-time operational insights.
- Review and interpret all revenue management reporting, identifying variances and driving corrections or opportunities.
- Monitor and assess key performance indicators, including occupancy trends, leasing pace, rate realization, and revenue per unit/bed.
- Identify variances, risks, and opportunities, driving tactical adjustments and ensuring forecasts remain aligned with strategic priorities and evolving market dynamics.
- Evaluate leasing velocity, demand trends, and pricing performance to inform tactical adjustments.
- Provide detailed asset level insights and assumptions to support leadership forecasting and planning processes.
Market Intelligence & Cross Functional Collaboration
- Monitor competitive pricing, market conditions, and macro demand drivers at both the asset and portfolio levels to inform revenue decisions.
- Evaluate competitive positioning and recommend strategic pricing or inventory adjustments to protect or grow market share.
- Incorporate real time leasing results and field intelligence into pricing, forecasting, and system decisions.
- Maintain close partnership with Marketing Portfolio Management teams to understand property performance, campaign effectiveness, and demand impacts.
- Identify opportunities to improve results through pricing, timing, inventory exposure, and leasing strategy adjustments.
- Collaborate with the VP of Revenue Management to operationalize strategic shifts through pricing, forecasting, and system execution.
Inventory & Portfolio Management
- Manage inventory allocation across assigned properties, including specialized unit types or segments.
- Ensure availability, pricing tiers, and unit/bed exposure are aligned with approved revenue and occupancy strategies.
- Support rent adjustments and inventory decisions for the master lease portfolio and other structured agreements.
Technology & System Ownership
- Validate system configurations, inputs, and outputs to ensure alignment with market conditions and strategic objectives.
- Identify process gaps or system inefficiencies and partner with the VP to recommend and implement enhancements.
- Coordinate with internal teams and external vendors on system implementations, updates, and issue resolution.
Additional Responsibilities
- Perform other duties as assigned by the supervisor to support evolving revenue initiatives and business needs.
American Campus Communities Culture Commitments
- Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
- The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash in the office and around our communities. No matter their position or duration at the organization, everyone picks up trash.
- Serve as an American Campus representative and liaison in all interactions.
- Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.
Skills, Knowledge & Expertise
Education/Experience:
- 5+ years of experience in revenue management, property management, and leasing and marketing.
- Strong technical proficiency in revenue management systems.
- Detailed knowledge of student or multi-family housing.
- Highly detailed and the ability to manage a high volume of property level data with timeliness and precision.
Benefits & Perks
Benefits:
- Dental
- Vision
- 401(k) with Employer Matching
- Medical & Dependent Care Flexible Spending Accounts (FSA)
- Life Insurance
- Sick Leave
- Paid Time Off
- Paid Pregnancy & Childbirth Leave
- Paid Paternity Leave
- Health Insurance
- Health Savings Account (HSA) with Employer Matching
- Short-Term & Long-Term Disability
Perks:
- Preferred Membership Pricing at Local & National Companies
- CoreGiving Volunteer Days
- Referral Program
- Charity Matching Program
About
American Campus Communities is the nation’s largest developer, owner and manager of high-quality student housing communities.Whether we’re creating a new development, upgrading an acquired community, or partnering with a university to develop or manage on-campus housing, our goal is the same: deliver the best possible experience for students – at every price point.And it’s not just about great living spaces and great amenities. It’s about giving students the resources and environment they need to succeed, both academically and personally. Our Mission keeps us focused:Our values help us get there.Delivering the best possible student experience doesn’t just happen. It takes an unrelenting commitment to students, parents and educational institutions. It also takes a corporate culture built on shared values, a higher purpose, and a team of people who truly love what they do.
Skills Required
- 5+ years of experience in revenue management, property management, leasing and marketing
- Strong technical proficiency in revenue management systems
- Detailed knowledge of student or multi-family housing
- Ability to manage high volume property-level data with timeliness and precision
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The Company
What We Do
American Campus Communities was formed in 1993 with four employees, one student housing management contract and a vision to be the best student housing company in the nation. Today, ACC is a publicly traded real estate investment trust (REIT) and the nation’s largest developer, owner and manager of high-quality student housing communities. ACC is passionate about student success. Whether the company is creating a new development, upgrading an acquired property, or partnering with a university to develop or manage on-campus housing, the goal is the same: deliver the best possible experience for students—at every price point. ACC is just as passionate about creating rewarding careers for its team members. At ACC you’ll find a hardworking, motivating culture with unlimited potential for contribution and growth. ACC’s commitment to job training and its promote-from-within approach means your opportunities can be as vast as your ambition. Mission: Consistently provide every resident with an environment conducive to healthy living, personal growth, academic achievement and professional success. Our Values: Put students first. Be passionate. Surprise and delight. Do the right thing. Pursue growth. Create team spirit. Reward achievement. Drive evolution. Optimize. Give back.
