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GTM leaders trust Mindtickle’s Revenue Enablement Platform to drive behavior change across customer-facing roles.
The Role
Who we are
Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024!
Job Snapshot
We are seeking a dynamic and strategic Director of Revenue Enablement to lead the enablement strategy and initiatives for all our Go-to-Market (GTM) teams (sales, service, customer success and support), and Customer Enablement. This role requires a customer-obsessed, business-focused , date-driven, hands-on leader capable of operating at all levels—from shaping company strategy to executing in-field engagements. The Director will oversee programs such as onboarding, continuous learning (everboarding), product launches, coaching, messaging refinement, sales plays, competitive intelligence (battle cards), and enhancing both pre- and post-sales customer experiences.
What’s in it for you?
- Strategic Enablement Leadership: Develop and execute a holistic enablement strategy that aligns with business objectives, driving revenue growth and enhancing customer satisfaction.
- Execution Excellence: Lead a lean and results-driven customer obsessed team of ICs who are capable of managing complex and time-bound transformational projects with a high standard of accountability and performance.
- Comprehensive Program Management: Lead the design and implementation of enablement programs covering onboarding, continuous learning, product launches, coaching, messaging refinement, sales plays, and competitive intelligence.
- Performance Metrics & Analysis: Establish and monitor leading and lagging enablement KPIs using Mindtickle's value framework, ensuring measurable improvements in team competencies and behaviors.
- Cross-Functional Collaboration: Foster strong partnerships with Sales, Marketing, Product, and Customer Success teams to ensure alignment and consistency in enablement initiatives.
- Customer-Centric Focus: Champion a customer-first approach, ensuring all enablement activities enhance the customer journey and drive value at every touchpoint.
- Stakeholder Engagement: Effectively manage relationships with internal and external stakeholders, communicating enablement strategies, progress, and outcomes.
- Continuous Improvement: Stay abreast of industry trends and best practices, integrating innovative approaches to elevate the enablement function.
We’d love to hear from you, if you:
- Experience: 10+ years in roles such as Management Consulting, IT Consulting, Professional Services, Revenue Operations, Solution Consulting, Product Marketing, or Revenue Enablement, with a proven track record of driving complex GTM initiatives that result in measurable business outcomes.
- Leadership: Demonstrated ability to lead cross-functional teams, influence senior leadership, and drive organizational change.
- Communication: Exceptional verbal and written communication skills, with the ability to convey complex concepts to diverse audiences.
- Innovation & Risk Management: Proven ability to take calculated risks, fostering a culture of innovation and continuous improvement.
- Customer Enablement Expertise: Deep understanding of customer enablement strategies and their impact on the overall customer experience and business growth.
- Industry Knowledge: Familiarity with enablement tools and Customer Relationship Management (CRM) systems like HubSpot or Salesforce is a plus.
- Global Perspective: Experience working in global or multinational organizations, understanding diverse market dynamics and cultural nuances.
Why Join Mindtickle?
- Impact & Growth: Be part of a high-growth SaaS leader where customer success is at the heart of the business. Your work will directly impact our success and our company’s revenue retention and growth.
- Remote-Friendly Culture: Work with a dynamic, high-performing team. We foster an inclusive, supportive environment that thrives on innovation and continuous improvement.
- Values-Driven Team: Join a company that values and lives by customer centricity, collaboration, and accountability. You’ll work with colleagues who are passionate about customer success and united by a commitment to deliver exceptional value to our clients.
- Professional Development: Take on a strategic leadership role with ample room for creativity and initiative. Mindtickle provides learning opportunities, thought leadership, and career advancement while recognizing and rewarding your expertise in enablement.
Our culture & accolades
As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.
Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.
Mindtickle is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.
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The Company
What We Do
Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, revenue and sales leaders can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage buyers and drive growth. Companies across a wide range of industries use Mindtickle's innovative capabilities for onboarding, training, bite-sized mobile updates, gamification-based learning, call recording, coaching and role-play to ensure world-class sales performance.
