Director of Retail Brand Marketing & Public Relations
Position Overview:
Brilliant Earth is seeking a dynamic leader to oversee both our retail brand marketing and public relations initiatives. This role will be responsible for bringing the Brilliant Earth brand to life across our approximately 40 showroom locations throughout the United States while simultaneously advancing our mission and promoting our brand values through strategic media relations and external communications. The ideal candidate has demonstrated experience as a strategic marketing and PR leader who has conceived, executed, and maintained elevated brand experiences for premium consumer brands, with a strong focus on both physical retail environments and broader brand storytelling.
Key Responsibilities:
Retail Brand Strategy & Experience:
- Develop and articulate a comprehensive retail brand marketing strategy aligned with overall business objectives
- Lead the integration of brand marketing initiatives across physical showrooms, e-commerce, and emerging channels
- Serve as a critical team member in the development of new showrooms, ensuring the brand experience is seamlessly integrated into design and customer journey
- Collaborate with cross-functional teams to optimize store design, layout, visual merchandising, and overall consumer experience
Public Relations & External Communications:
- Develop and implement comprehensive PR strategies to build brand awareness and support Brilliant Earth's mission
- Cultivate and manage relationships with key media contacts, industry influencers, and editors to secure strategic coverage
- Oversee the management of PR agencies, including weekly calls, reporting, editor product sends, and celebrity/influencer gifting
- Collaborate on the planning and execution of events, including product launches, showroom openings, and special promotions
Brand Leadership:
- Partner with senior leadership to define and communicate brand positioning that resonates with target audiences
- Develop and maintain consistent, compelling brand messaging across all consumer touchpoints
- Oversee the development of integrated marketing campaigns that drive traffic, sales, and brand affinity
- Create engaging PR materials, press releases, and content that support both retail and PR initiatives
Operational Management:
- Develop and manage budgets for both retail marketing and PR, ensuring optimal allocation of resources
- Monitor campaign performance, measure key indicators, and provide insights for continuous improvement
- Foster a culture of creativity, innovation, and accountability within the marketing department
- Lead and mentor team members, providing guidance and development opportunities
Qualifications:
- 10+ years of experience in brand marketing and public relations, with significant experience in a D2C retail environment
- Proven track record of developing and leading retail brand executions at scale
- Established media relationships and successful PR campaign history
- Experience working with premium or luxury brands in an omnichannel environment
- Exceptional strategic thinking, problem-solving, and analytical skills
- Outstanding written and verbal communication abilities
- Robust leadership skills with the ability to inspire and guide cross-functional teams
- Ability to effectively balance multiple projects simultaneously in a fast-paced environment
- Commitment to respect and inclusion in the workplace
- Passion for sustainability, ethics, and social responsibility
- Bachelor's degree in Marketing, Communications, or related field; advanced degree is a plus
More About Us:
Brilliant Earth Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brilliant Earth and has not been reviewed or approved by Brilliant Earth.
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Affordable Benefits — Health plan options include no‑cost medical coverage and low‑cost dental/vision, which can reduce out‑of‑pocket premium burden. Added supports like an EAP and 24/7 mental‑health access reinforce the perception of good value in the core package.
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Parental & Family Support — Paid parental leave is described as up to 16 weeks at base pay for all parents, which stands out as a strong family benefit. This breadth can materially improve total rewards for employees planning or growing families.
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Retirement Support — A 401(k) with employer match is presented with a clear formula and immediate vesting, strengthening perceived long‑term financial support. Company‑paid life and disability insurance further bolsters the protection/retirement stack.
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What We Do
In 2005, we launched Brilliant Earth to raise the standards in the jewelry industry while creating beautiful fine jewelry that is different in every way – how it’s made, how it’s sold, how it’s sourced and crafted, and how it gives back. As a result, we go beyond current industry practices for sourcing, use recycled precious metals to minimize our environmental footprint, and support environmental and social causes through our giving back initiatives. Or Mission is to cultivate a more transparent, sustainable, compassionate, and inclusive jewelry industry. Our Mission and ESG Goals are underpinned by our foundational pillars: We believe that demonstrating transparency, through ethical business practices and governance, and enforcing rigorous protocols for sourcing environmentally and socially responsible materials are key to driving change in our industry. Our products are designed to be loved for generations, and we seek to reduce our environmental footprint by keeping our jewelry circular and embedding environmental sustainability throughout our operations and value chain. We seek ways to create lasting impact, not just in our own value chain and customer communities but also across artisanal small scale mining communities where gemstones and precious metals are sourced. We are committed to creating a representative jewelry industry through our unique products and inclusive experiences for customers, and through a company culture that emphasizes equitable recruiting practices and invests in our diverse employee base.
Why Work With Us
Our Mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Since our founding in 2005, this Mission has been at the core of everything we do. Our community of collaboration, respect and encouragement welcomes hard working team players who are ready to make an impact and grow with us.
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