At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You’ll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.
OCLC is consistently recognized as a best place to work by several independent programs We recognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions—performance, experience, and skills—along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being.
We know the best ideas don’t always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. We’re committed to your success—both personally and professionally. Hybrid work environment: For many roles, three days a week on-site, with occasional additional days based on business needs.
Free use of our on-site fitness center, gym sports, group exercise classes, and game room
Onsite catering and cafeteria subsidized by OCLC
Health and wellness events
Work environments with individual and team spaces and the latest technology tools
Paid parental leave and adoption assistance
Tuition reimbursement and Public Service Loan Forgiveness eligibility
Company-subsidized pricing on local tickets and memberships
Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.
The Job Details are as follows:This role also provides critical input to the product marketing team in product release and promotional efforts.
The Director of Resource Sharing is accountable for the following deliverables:
Product strategy, roadmaps, annual product plans, business cases, and monthly product reviews, launch plans, white papers, product presentations, market messaging, event support, competitive write-up and user personas, customer collaboration/workshops.
Additionally, this role contributes to the production of: Portfolio business plans, strategies, roadmaps, metrics, and operational plans; portfolio progress plans and reviews
Responsibilities:
Financial:
- Responsible for increasing the revenue and profitability of the resource sharing line of business
Product Strategy and Planning:
- Oversees product team accountable for OCLC’s resource sharing products and services including WorldShare ILL, Tipasa, ILLiad, Resource Sharing for Groups, Relais D2D, Relais ILL, and VDX.
- Oversees market analysis and develops product strategy and business cases to grow revenue and rationalize the product portfolio. Defines strategic product goals.
- Accountable for creating and driving execution of the product roadmap
- Collaborates on release plans with Development
- Collaborates with finance in the production of product budgets and forecasts
- Develops pricing strategies in partnership with finance and product positioning plans which contribute to maximizing product profitability
- Partners with the community to ensure priorities align with customer needs and expectations.
- Strong understanding of competitive products and market dynamics and quickly adapts strategies and plans to ensure success.
Leadership and Management:
- Leads and mentors a product management team of ~5 team members.
- Provides leadership to cross-functional product workgroups. Leads Product management meetings. Resolves conflicts and drives consensus.
- Facilitates collaboration and communication and secures commitment between Development and Product Management and other divisional workgroups towards achievement of common goals.
- Develops and monitors progress on product roadmap
Product Marketing Partnership and Consultation:
- Assists in the development of strategies for customer acquisition and retention in partnership with product marketing; manages relationships with user groups and assists sales team in generation of product presentations.
- Understands how and when to commission market research in order to develop and maintain expertise in markets served, alternative services, new technology, and related standards.
- Can generate appropriate information for market sizes by sector / territory and can generate market penetration statistics.
- Provides training and support to the sales and support team; may assist in significant sales calls.
- Analyzes reasons for OCLC product wins and losses against competition and can provide meaningful information to aid product planning.
- Will work to define and rationalize user personas
- Will produce market/sector white papers
Consultation on Portfolio Planning:
- Provides input into portfolio business plans, roadmaps, strategies, metrics, and progress reports and reviews
Requirements:
- Bachelors Degree or equivalent experience
- 10+years experience in product, project or program management
- Strong understanding of resource sharing practices and workflows
- Progressive experience leading product management teams.
- Well developed communication and presentation skills
- Strong understanding of the Product Management Lifecycle model
- Demonstrated ability with Financial planning and financial forecasting
- Demonstrated knowledge of AI tools
Desired but not Required:
- 5 plus years experience in library services, library management systems, or related experience working in an eCommerce/logistics environment.
- Experience with running design thinking workshops
- Experience leveraging machine learning techniques to solve problems
- High-level understanding of Z39.50, NCIP, ISO18626, APIs, and federated authentication
- High-level knowledge of shipping logistics and optimization
Working Conditions: Normal office environment.
ADA/EAA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Skills Required
- Bachelor's degree or equivalent experience
- 10+ years experience in product, project, or program management
- Strong understanding of resource sharing practices and workflows
- Progressive experience leading product management teams
- Well-developed communication and presentation skills
- Strong understanding of the Product Management Lifecycle model
- Demonstrated ability with financial planning and financial forecasting
- Demonstrated knowledge of AI tools
- 5+ years experience in library services, library management systems, or related eCommerce/logistics experience
- Experience running design thinking workshops
- Experience leveraging machine learning techniques to solve problems
- High-level understanding of Z39.50, NCIP, ISO18626, APIs, and federated authentication
- High-level knowledge of shipping logistics and optimization
