Director, Research

Posted 3 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Expert/Leader
Information Technology • Software
The Role
Lead APAC Research Data Operations to ensure high-quality, consistent property market data across 20+ markets. Oversee data validation, standards, databases, offshore teams, and performance reporting. Drive process improvement, AI/automation adoption, and alignment with research and business objectives.
Summary Generated by Built In

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves: 

This role leads JLL's APAC Research Data Operations team, ensuring the quality, consistency, and reliability of property market data across more than 20 Asia Pacific markets. You will oversee the data that underpins JLL's research, insights, and Real Estate Intelligence Service client deliverables, collaborating closely with local market Research teams and internal stakeholders. The position requires tactical oversight of the APAC component of JLL Research's offshore data management capability in India. 
 

What your day-to-day will look like: 

  • Leading and developing the APAC Data Operations team to support Research teams across the region with timely submission and validation of market data 

  • Establishing data quality frameworks and conducting systematic reviews to identify missing information, inconsistencies, or unusual trends 

  • Directing the preparation and management of datasets using agreed standards and processes, ensuring compliance across all markets 

  • Monitoring key property market indicators and validating trends against real estate fundamentals 

  • Overseeing the maintenance and optimization of databases and systems used to store and deliver research data to clients and internal stakeholders 

  • Driving continuous improvement initiatives and implementing best practices across the APAC Data Operations function including championing the evaluation, testing, and adoption of AI and automation tools that enhance data quality and streamline processes 

  • Managing relationships with offshore data management teams in India and China and onshore stakeholders, setting priorities and monitoring performance 

  • Collaborating with senior stakeholders to align data operations with broader research and business objectives 

  • Reporting on team performance, data quality metrics, and operational efficiency to senior management 

  • Contributing highly specialized expertise in APAC data and methodologies to global data initiatives 

Required Qualifications: 

  • 10+ years of experience in a data operations management role, ideally within a commercial real estate agency or related industry 

  • Proven ability to analyze complex information, identify issues, apply logical problem solving, and effectively communicate findings to diverse stakeholders and senior management 

  • Strong leadership skills with demonstrated ability to manage, mentor, and develop high-performing teams 

  • Excellent project management capabilities with the ability to prioritize multiple initiatives, meet deadlines, and drive results in a fast-paced environment 

  • Exceptional attention to detail with deep expertise in managing data-intensive processes 

  • Bachelor's degree in economics, data science, statistics, mathematics, or a related discipline 

  • Advanced proficiency in MS Excel, including complex formulas and working with large, structured datasets.

  • Fluency in English with excellent written and verbal communication skills to coordinate with teams across APAC markets and managing offshore operations.
     

Preferred Qualifications: 

  • Proven track record of implementing data quality controls and validation processes 

  • Experience leading teams in the adoption of automation, AI tools, or process improvement initiatives 

  • Previous experience managing offshore or distributed teams 

  • Deep understanding of Asia Pacific commercial real estate markets and how JLL Research materials are leveraged to support the transaction business lines 

  • Mandarin language proficiency is advantageous due to regular collaboration with Mandarin-speaking stakeholders and offshore data operations teams in China.

Location:

On-site –Singapore

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Skills Required

  • 10+ years of experience in a data operations management role, ideally within a commercial real estate agency or related industry
  • Proven ability to analyze complex information, identify issues, apply logical problem solving, and communicate findings to senior management
  • Strong leadership skills with demonstrated ability to manage, mentor, and develop high-performing teams
  • Excellent project management capabilities with ability to prioritize multiple initiatives and meet deadlines
  • Exceptional attention to detail with deep expertise in managing data-intensive processes
  • Bachelor's degree in economics, data science, statistics, mathematics, or a related discipline
  • Advanced proficiency in MS Excel, including complex formulas and working with large, structured datasets
  • Fluency in English with excellent written and verbal communication skills
  • Proven track record of implementing data quality controls and validation processes
  • Experience leading teams in the adoption of automation, AI tools, or process improvement initiatives
  • Previous experience managing offshore or distributed teams
  • Deep understanding of Asia Pacific commercial real estate markets
  • Mandarin language proficiency
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The Company
HQ: Chcago, IL
2,038 Employees

What We Do

JLL Technologies (JLLT), a division of Jones Lang LaSalle, delivers market-leading technology and services to power the future of real estate. With a comprehensive portfolio of purpose-built solutions, unparalleled industry expertise and leading-edge, venture-backed companies, JLLT is transforming the way companies acquire, operate, and manage spaces. With a growing team of some of the brightest minds in technology and real estate, our offerings help clients foster human-centric experiences and smart space utilization, enable public and private sectors to achieve net-zero emissions, simplify asset and facilities management—and so much more. And through our venture capital fund, JLL Spark, we’ve already invested $380 million in proptech innovations that are quite literally changing the built world.

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