Director - Research

Posted Yesterday
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Hiring Remotely in Rochester, NY, USA
In-Office or Remote
Mid level
Artificial Intelligence • Analytics
The Role
Sell outsourcing, offshoring, and process-transformation services to buy-side and sell-side firms across the UK and Europe. Prospect, qualify, and close enterprise deals; develop tailored value propositions; negotiate complex agreements; engage C-level stakeholders; leverage global delivery teams; meet revenue targets; and maintain client relationships. Role requires travel.
Summary Generated by Built In
Company Description

Sutherland’s Research division drives a high impact process transformation agenda to address our client’s most complex issues across Investment operations, strategy development, incubation of new products or services, blitz-scaling operations, and digital transformation.

Sutherland Research & MII practice has made significant investments in creating solutions that change the way actionable insights get delivered for strategic and investment decision making across the organizations.  Few examples of the incubated platforms & solutions include:

  • ModelBoT - Sutherland’s first Cognitive Computing Solution
  • Elevate.ai – first of its kind Digital Experience Platform.  Conversational AI + interactive surveys that provide and rich Consumer Insights
  • Research Concierge – ‘Office of the Future’ platform to deliver data driven actionable insights

Job Description

Sutherland seeks an experienced candidate based in London to sell outsourcing, offshoring, and process transformation services to Asset Management Firms, Investment Banking Firms, and Brokerage Houses. The ideal candidate should possess strong hunting and sales abilities with a proven track record of initiating, qualifying, and closing deals.

To excel in this position, you should have in-depth knowledge of the buy-side and sell-side industry landscape, excel in sales hunting, and cultivate robust client relationships. Excellent verbal and written communication, along with strong negotiation skills, are crucial. Additionally, the ability to forge enduring relationships with clients and internal stakeholders is essential.

KEY RESPONSIBILITIES:

  • Run high-quality Enterprise sales cycles within the Buy-Side and Sell-Side industries (including Asset Managers, Investment Banks, and Sell-Side Equity Research firms), encompassing:
  • Focused regional efforts targeting the UK and Europe in the specified segments.
  • Initiate and identify new sales opportunities by prospecting potential clients.
  • Qualify and generate demand at client and prospect levels.
  • Develop compelling value propositions tailored to client business requirements.
  • Negotiate and finalize complex agreements.
  • Achieve assigned quotas by prospecting new clients, with a primary focus on acquiring new logos and selling offshoring services like Investment Research and Portfolio Monitoring, Market Research, ESG Research and Data Management, Investment Data Management and Reporting, Data Analytics, Automation, and Visualization.
  • Deliver pitches to executive-level stakeholders including Heads of Research, Chief Investment Officers, Chief Operations Officers, and other CXO-level executives.
  • Ensure comprehensive client coverage utilizing the global delivery model and leveraging subject matter specialists and solution teams based offshore.
  • Meet established revenue targets while fostering new and improved customer relationships and ensuring client satisfaction.
  • This position requires travel.

Qualifications

  • Preferred qualification: Bachelor’s or Master’s degree in Finance, Economics, or a related field.
  • Highly desirable: Experience in selling services to decision makers within the buy-side and sell-side industries.
  • Minimum 3 to 5 years of sales experience required.
  • Previous experience in a Front Office role for a Bank and/or Asset Manager is plus.
  • Relevant regional expertise in the UK and Europe.
  • Possesses a "Hunter DNA" characterized by ambition, a sense of urgency, confidence, perseverance, optimism, resilience, and a strong ability and desire to influence others.
  • Demonstrates the ability to influence key decision makers throughout the entire sales process.
  • Excellent presentation and negotiation skills
  • Proficient in creative problem-solving, capable of diagnosing issues and devising effective solutions.
  • Experienced in leading sales initiatives, developing proposals, and successfully closing deals.
  • Capable of working independently and collaboratively within a team, with a keen focus and meticulous attention to detail.

Additional Information

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Skills Required

  • Bachelor's or Master's degree in Finance, Economics, or related field
  • Experience selling services to decision makers within buy-side and sell-side industries
  • Minimum 3 to 5 years of sales experience
  • Previous Front Office role for a Bank and/or Asset Manager
  • Relevant regional expertise in the UK and Europe
  • Hunter mentality: ambition, urgency, confidence, perseverance, resilience, and strong influence ability
  • Ability to influence key decision makers throughout the sales process
  • Excellent presentation and negotiation skills
  • Creative problem-solving and diagnostic skills
  • Experience leading sales initiatives, developing proposals, and closing deals
  • Ability to work independently and collaboratively with attention to detail
  • Willingness to travel

Sutherland Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.

  • Flexible Benefits Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
  • Leave & Time Off Breadth Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
  • Strong & Reliable Incentives Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.

Sutherland Insights

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The Company
HQ: Pittsford, NY
39,547 Employees
Year Founded: 1986

What We Do

We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman

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