Director, Relationship Manager

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

This role is crucial in overseeing and leading a team of commercial relationship managers to maintain and grow clients through increasing services and mobility assets penetration (share of wallet/fleet),and guarantee best in class client experience.

The Relationship Management MD is accountable for driving revenue growth through strong commercial skills and team leadership, and for maintaining strong client relationships.

• Team Leadership – coaching and driving an operational discipline to build a strong SoW pipeline and monitoring credit line renewals. Monitor commercial targets and KPIs:  Origination, Revenue, VUMs, eVUMs and Services and orchestrate the business for execution.
• Client Relationship Management - Building and maintaining strong relationships with key clients, understanding their needs, and ensuring their satisfaction with products or services.
• Developing strategies to grow accounts, increase revenue, and meet company goals. This involves upselling, cross-selling, and identifying opportunities for expansion.
• Leading new projects to improve client experience and business innovation

- Education and Experience

• BS or BA in business or related field required
• MBA desirable
• +10 years in B2B sales or account management environment, preferably selling complex financial concepts/products or other intangible products/services.  Experience selling in C-suite settings and influencing C-suite decision-makers strongly preferred.
• +5 years management positions

- Knowledge and Competencies

• Commercial mentality: service penetration and client relationship focused
• Demonstrated sales discipline and record of sales success and experience leading to the successful acquisition of new business through a structured process
• Ability to travel
• Preferred experience in a financial services, customer-facing commercial sales position
• Critical thinking - can offer creative solutions to meet client and prospect needs
• Drive results by successfully presenting to clients and senior management
• Proven ability to effectively interact at all levels of an organization

What’s in it for You

At Element, we recognize our team's efforts with a competitive compensation package and benefits that go beyond legal requirements:

• Competitive base salary

• Annual bonus

• Savings fund and savings account

• Retirement plan with company contribution

• Grocery and restaurant vouchers

• Support for sports activities

Additionally, we offer non-monetary benefits that enhance your quality of life, serve the needs of you and your family and foster a culture of wellness: medical and life insurance, flexible schedules, a hybrid work model, and free parking.

We are a culture of innovation, empowerment, decision-making, and accountability.
 

Candidates must be willing to comply with a pre-employment background check.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to [email protected] or call 55 5018 7100.