Director, Relationship Manager (Liquidity & Finance, Markets)

Posted 8 Days Ago
Be an Early Applicant
Tokyo, JPN
In-Office
Senior level
Fintech • Financial Services
The Role
The Director, Relationship Manager will manage client relationships, drive revenue growth, and coordinate internal teams to provide financial solutions in Japan's markets.
Summary Generated by Built In

We’re seeking a future team member for the role of Director, Relationship Manager to join our Liquidity & Finance, Markets team. This role is located in Tokyo, Japan.

In this role, you’ll make an impact in the following ways:

  • Manage and deepen relationships with a portfolio of institutional clients in Japan, serving as a trusted partner across BNY’s Liquidity & Finance capabilities within Markets.
  • Working alongside the regional leadership to drive business development and revenue growth by identifying client funding, liquidity, collateral, and financing needs and aligning those needs to BNY solutions.
  • Lead day-to-day client coverage activities including account planning, pipeline development, and relationship reviews.
  • Partner closely with product, sales, trading, structuring, client service, onboarding, legal, compliance, and risk teams to deliver coordinated client outcomes and efficient execution.
  • Develop a strong understanding of client strategies, balance sheet priorities, market activity, and regulatory considerations in order to provide relevant and timely market-facing solutions.
  • Generate sales leads through proactive internal and external networking, including partner referrals, industry events, and targeted outreach to prospective institutional clients.
  • Own and progress a disciplined sales pipeline from initial qualification through proposal, negotiation, and close, with regular updates, forecasts, and clear next steps.
  • Identify cross-sell opportunities across the broader BNY platform and coordinate internal coverage partners to deliver integrated, value-driven proposals.
  • Support origination efforts across existing and prospective clients, helping expand BNY’s franchise and deepen strategic relationships in the Japan market.
  • Monitor client activity, industry trends, and competitive developments, and use those insights to inform coverage strategy, internal stakeholders, and product enhancement opportunities.
  • Operate with a strong risk and control mindset, ensuring all client engagement and business activity are conducted in accordance with BNY policies, regulatory obligations, and internal governance standards.

To be successful in this role, we’re seeking the following:

  • Bachelor’s degree or equivalent combination of education and relevant work experience required; advanced degree or professional qualification is a plus
  • Relevant experience in relationship management, platform solutions, business development, or client coverage within financial markets, financing, liquidity, treasury, securities finance, or related businesses.
  • Demonstrated understanding of institutional client needs in Japan, including knowledge of local market practice, market structure, and the regulatory environment applicable to financial institutions and market participants.
  • Proven ability to build credibility with senior client stakeholders and to manage complex, cross-functional internal coordination in support of commercial objectives.
  • Excellent communication, presentation, and stakeholder management skills, with the ability to engage effectively across local, regional, and global teams.
  • Fluency in Japanese and strong English communication skills preferred to support domestic client coverage and regional collaboration.
  • High degree of professionalism, accountability, sound judgment, and attention to detail in a fast-paced, highly regulated environment.

About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. About the Team

At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn

 Here’s a few of our recent awards:

  • America’s Most Innovative Companies, Fortune, 2025
  • World’s Most Admired Companies, Fortune 2025
  • “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Skills Required

  • Bachelor's degree or equivalent experience
  • Relevant experience in relationship management within financial markets
  • Demonstrated understanding of institutional client needs in Japan
  • Proven ability to build credibility with senior client stakeholders
  • Excellent communication and stakeholder management skills
  • Fluency in Japanese and strong English communication skills preferred

BNY Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BNY and has not been reviewed or approved by BNY.

  • Healthcare Strength Health coverage includes comprehensive options with a $0‑premium plan for eligible lower earners, expanded mental‑health support with personalized therapy, and strong income protection through short‑ and long‑term disability. These features have been recently enhanced and are paired with dental and vision coverage.
  • Parental & Family Support Parental leave provides 16 weeks of fully paid time for all parents, with added support such as adoption assistance. This breadth offers strong coverage for major family events.
  • Retirement Support The 401(k) program includes a company match and Roth options to support long‑term savings. Additional financial programs like tuition assistance and savings vehicles complement retirement readiness.

BNY Insights

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The Company
HQ: New York, NY
41,739 Employees

What We Do

We help make money work for the world — managing it, moving it and keeping it safe. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Today we help over 90% of Fortune 100 companies and nearly all the top 100 banks globally access the money they need. For 240 years we have partnered alongside our clients to create solutions that benefit businesses, communities and people everywhere.

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