Director, Relationship Management – APAC Global Banks

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Hiring Remotely in Hong Kong
Remote
Fintech • Payments • Financial Services
The Role

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As Director, Relationship Management – APAC Banks , CIBC Capital Markets, you will be based in Hong Kong and responsible for managing and expanding CIBC’s relationships with global bank clients across the Asia-Pacific region. You will act as the primary entry point for APAC-based banks into CIBC’s Capital Markets and Transaction Banking offerings, supporting their needs across payments, cash management, trade finance, and capital markets products. This is a fast-paced, client-facing role requiring strategic thinking, relationship-building, and a strong understanding of the APAC banking landscape.

As a member of Global Transaction Banking (GTB), CIBC Capital Markets, you will:

  • Act as the APAC relationship manager for global bank clients, serving as the primary contact for CIBC’s Capital Markets product offering in the region.
  • Build and maintain strong relationships to understand clients’ transaction banking and capital markets requirements, anticipating future needs.
  • Develop and execute regional and country strategies and account plans to drive growth and profitability.
  • Collaborate with internal partners (Legal, Risk, AML, Global Money Operations) and product specialists (Payments, Alternative Solutions Group, Trade Finance, Global Cash Management, Specialized Credit Group, Debt Capital Markets, etc.) to deliver coordinated client solutions.
  • Host client meetings and presentations, both in-person and virtually, using advanced technology.
  • Represent CIBC at APAC industry events, conferences, and community associations.

How You’ll Succeed

The role of Director is challenging and fast-paced; it requires dedication, passion for the industry and strong work ethic.

  • Relationship Management & Business Development: You will excel at building lasting client partnerships, identifying growth opportunities, and delivering tailored financial solutions that drive both client satisfaction and organizational success.
  • Relationship Building & Sales: Develop and maintain strong working relationships with global bank clients, identifying and pursuing sales opportunities for payments, deposits, and capital markets products.
    • Originate, structure, and close new business opportunities focused on deposit growth and transaction banking solutions for FI and corporate clients.
    • Use a growth and sales-oriented approach to consistently achieve and exceed deposit and revenue targets within the APAC region.
  • Strategic Collaboration: Work with product partners to ensure a globally coordinated client approach, expanding CIBC’s revenue base through joint meetings and strategic account planning.
  • Risk Management: Mitigate risks by working closely with internal risk and compliance teams, ensuring adherence to AML, KYC, and credit underwriting standards.
  • Effective Communication: Deliver clear, multi-mode communications tailored to the unique needs of APAC banks, acting as an escalation point for complex client challenges.
  • Leadership: Coach and oversee Associates/Analysts, fostering a collaborative and high-performance team environment.
  • Market Presence: Network with bank partners at regional business and industry events to enhance CIBC’s visibility and reputation in the APAC market.

Industry & Product Knowledge

  • Maintain expert knowledge of CIBC’s full suite of transaction banking and capital markets products, including payments, cash management, trade finance, and global markets.
  • Stay current on financial services industry trends, financial markets, and the economic and political environment in APAC countries.
  • Monitor competitive information and market strategies, representing CIBC at relevant industry and payment conferences.

Who You Are

  • Industry Knowledge and Experience. Minimum 5 years of experience in Capital Markets with strong product knowledge and high level of professionalism. Strong negotiating skills, deal origination and closing as well as values prospecting. Strong knowledge of the transactional services business, including international payments and cash management. Strong knowledge of capital markets products. Highly developed product development skills. Knowledge of Correspondent Banking and Trade Finance is a strong asset.
  • Demonstrated success in growing deposit balances and sales within financial institutions and corporate banking segments, ideally in the Asia Pacific market.
  • Proven track record of developing and executing growth strategies for FI clients, with strong understanding of regional banking needs and opportunities.
  • Education. Bachelor’s degree in commerce or a related field. Graduate degree/professional designation is an asset (MBA, CA, CFA).
  • Languages. You’re fluent in English, Cantonese, Mandarin, or other APAC languages are assets.
  • Agile/adaptable. You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
  • Client Focused. You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
  • Collaborate. You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
  • Detail Oriented. You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
  • Goal Driven. You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
  • You're passionate about people. Solid leadership and coaching skills. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
  • Technical Skills. In depth knowledge and skill level in computer literacy and software applications such as Excel, Word, Outlook, and PowerPoint, Bloomberg.
  • Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:

  • Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
  • Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
  • Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training
  • Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan.

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Job Location

2 Queens Road Central

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Banking, Business Development, Business Solutions, Credit Analysis, Customer Experience (CX), Financial Markets Analysis

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The Company
HQ: Toronto, Ontario
43,351 Employees

What We Do

CIBC is here to help all our clients reach their goals. We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want. With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals. This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada. La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs. Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez. Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs. Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada

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