Director, Regional Oncology Accounts

Director, Regional Oncology Accounts

It is an exciting time to be part of the PatientPoint team! As the clear leader in the point-of-care industry, we offer an ideal, people-focused place to innovate, positively impact patient education and doctor-patient connections, and be inspired to build a great career.
Location: Field: Territory 2: Boston, MA, New York City, NY, New Jersey

Travel Requirements: Requires travel up to 50%. Including occasional airline and overnight trips.

Job Summary

The Regional Oncology Account Director is responsible for managing and expanding our oncology business within a designated region. This position will focus on building and maintaining strong relationships with oncology stakeholders, driving sales growth, and enhancing patient outcomes through effective solution delivery. This role will lead the team of account managers and work directly with associate account managers to collaborate cross-functionally to develop and execute regional strategies.

What You’ll Do

• Customer Experience Focus: Establish and nature strong relationships with key oncology stakeholders, including physicians’ administrators and KOLS and clinic staff. Act as a trusted advisor to influence, drive opportunities and serve as their primary point of contact for all account needs within assigned geography.
• Relationship Management: Develop and maintain deep understanding of customer goals and objectives for patient/provider engagement and how to proactively implement strategies and tactics to support these priorities.
• Strategic Appointment Setting: Meet with stakeholders and cross-functional teams to regularly assess, define, and clarify key quality objectives, oncology campaigns/initiatives, specialty content needs, and success metrics. Develop and execute effective strategies with key account personnel and stakeholders to support increased awareness and product engagement with core solutions.
• Onsite Prescence: Regularly schedule and conduct onsite visits and business reviews to deliver and execute product optimization, continuous needs assessment, practice/network customizations, product feature and functionality training, network health assessments, etc.
• Education and Product Training: Drive ongoing educational and training initiatives for both Providers, Administrators, and clinics staff to ensure they are informed about the latest oncology programs, data and engagement opportunities.
• Sales Strategy Execution: Monitor and evaluate the growth of core products in designated locations. Develop action plans to increase market share and achieve sales targets in collaboration with Sales Directors and leaders.
• Performance Monitoring: Track and analyze regional customer performance/utilization metrics, providing regular updates to customer and leadership. Create quarterly cadence to deliver and inform campaigns successes making recommendations for further optimization. Adjust strategies as needed to meet changing market conditions and business goals.
• Collaboration: Work closely with internal teams to deliver cross-functional coordination, updates and execution for account & hierarchy level as well as aggregator initiatives.

What We Need

• Someone who is willing to join a team building environment to develop strategies and enhance relationships with physician offices (through account manager) and health systems in territory – across all communication (phone, email, Skype/Webinar, In-person).
• Collaborate cross functionally with OBU members, Market VP and Provider Solutions team to increase existing practice utilization and penetration.
• Utilize the web, LinkedIn, and Salesforce to identify key decision-makers as well as to do research/prep work on your prospects (reviewing their listings, online reviews, website, overall online footprint).
• Effective daily time management and logistics planning to conduct sales activities, balancing travel, presentations, and outreach to your team on daily basis.
• Constant follow-up to ensure effective and timely communication on all sales calls.
• Daily use of Salesforce.com to record all sales activity, prospect accounts and submit paperwork.
• Attend and staff PatientPoint booth at various regional / national trade shows throughout the year.
• Team collaboration: establishing and maintaining effective working relationships with teammates and internal support departments.

Desired Qualifications

• Bachelor’s degree or equivalent professional sales experience
• 2+ years sales experience (SaaS preferred)
• 5+ years healthcare experience

What You'll Need to Succeed

• Highly motivated to succeed in a performance driven environment
• Proficient in Microsoft Word, Excel and PowerPoint for clear and professional written communication
• Improvement oriented: coachable and ability to turn feedback into action to be more successful with untapped & potential clients
• Eager to learn and be adaptable/creative in approach to meet different client needs and close the sale
• Demonstrate confidence, motivation, and the ability to work autonomously
• Driven to meet and exceed sales goals, work in a commissioned sales capacity with unlimited earnings
• Excellent verbal and written communication skills