Director, Real Estate and Workplace Experience Operations

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Boston, MA
Remote or Hybrid
167K-225K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
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The Role
The Director will lead the global real estate strategy, manage portfolio lifecycle, oversee operations, guide budgeting, and ensure compliance.
Summary Generated by Built In
Rapid7 is seeking an experienced Director of Real Estate and Workplace Experience Operations to drive global processes, planning, and execution across our real estate portfolio and workplace operations.This role requires a strategic thinker who also understands day-to-day operational execution at both local and global levels.
About the Team
The Real Estate & Workplace Experience team is a dynamic, creative, and global group that supports Rapid7 offices around the world. They collaborate proactively to ensure every workspace reflects our culture, promotes productivity, and delivers an exceptional employee experience. Together, the team drives strategic real estate decisions, operational excellence, and continuous improvement across all locations.
About the Role
As a key partner and direct report to the VP of Real Estate & Workplace Experience, the Director of Real Estate and Workplace Experience Operations will lead portfolio and operational metrics and reporting management, develop data-driven business cases, and implement solutions that enhance culture, efficiency, and productivity. The ideal candidate will bring deep expertise in corporate real estate, facilities management, and employee experience, aligning internal and external resources to optimize our footprint and integrate industry best practices.
In this role, you will:
  • Partner closely with the VP of Real Estate & Workplace Experience to develop and execute the global real estate strategy, manage the full portfolio lifecycle (site selection, leasing/acquisition, disposition, space utilization, and optimization), and help drive complex lease negotiations with brokers, landlords, and external partners.
  • Oversee capital expenditure processes and planning and provide guidance on budgeting for all real estate projects, including new construction, renovations, and tenant improvements.
  • Support a consistent, high-quality global workplace experience through establishing daily facilities operations rigor, including areas of maintenance, security, janitorial services, core building systems, and vendor management.
  • Lead a small team responsible for strategic real estate portfolio management and execution.
  • Develop process planning and metrics/reporting on key workplace programs (food and beverage, transportation, amenities, space planning) and drive continuous improvement in facilities performance and employee satisfaction.
  • Manage the annual operating budget while implementing global standards, policies, and procedures across real estate, facilities, and workplace services.
  • Lead and mentor a high-performing team and oversee the adoption of smart building technologies and workplace systems to improve efficiency and data-driven decision-making.
  • Ensure full compliance with health, safety, environmental, and building regulations while developing and managing business continuity and emergency response plans in partnership with cross-functional teams.

The skills you'll bring include:
  • Team-oriented and highly collaborative leader with 7+ years experience managing corporate real estate and facilities/workplace across global and international markets, including negotiation, communication, and presentation excellence.
  • Ability to develop comprehensive "stay vs. move" business cases by evaluating financial, operational, and strategic implications for each location.
  • Strong competency in interpreting and managing commercial leases, including awareness of critical dates, restoration obligations, and landlord approval processes for construction or subletting.
  • Excellent communication and change-management skills, with the ability to influence stakeholders and guide teams through transitions.
  • Strong financial acumen, including the ability to analyze costs, model scenarios, and support data-driven decision-making.

We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
Rapid7, Inc. is committed to fair and equitable compensation practices. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. We evaluate compensation decisions on a case-by-case basis, and it is not typical for an individual to be hired at the very top of the salary range.
The salary range for this role in the US is:
$166,600.00 - 225,400.00 USD Annual
Salary ranges may vary based on geographical location. This range does not include variable/incentive compensation, equity and benefits (where applicable/eligible).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.

Top Skills

Facilities Management
Real Estate Portfolio Management
Workplace Experience Systems

What the Team is Saying

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The Company
HQ: Boston, MA
2,400 Employees
Year Founded: 2000

What We Do

At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome.

Protecting 11,000+ customers against bad actors and threats means we’re continuing to push the envelope - just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career.

Join us.

Why Work With Us

With our products, research, and open source communities, we’re building a secure digital future for everyone. This means constantly learning and evolving in an industry that’s anything but stagnant. You’ll be faced with tough challenges, and given the support to find creative solutions that drive our business, and your career forward.

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Rapid7 Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our default working model is hybrid, with employees working three days per week in the office. This approach underpins our commitment to flexibility and adaptability while supporting our dedication to development, teamwork and customer purpose.

Typical time on-site: 3 days a week
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