Director, Quality Operations

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Winslow, ME, USA
In-Office
Healthtech • Pharmaceutical • Manufacturing
The Role

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your Role: Director, Quality Operations

The Quality Operations Director at the Winslow site provides comprehensive leadership for the Quality Operations team, covering strategic direction, administrative management, and technical expertise. Their oversight spans the entire manufacturing process, from incoming inspection to product distribution, encompassing key areas such as cell culture, fermentation, downstream processing, packaging, labeling, and laboratory operations. This role is crucial for ensuring market release of only top-quality products, achieved through effective staff management and rigorous adherence to regulatory, corporate, and site quality standards. As a Director, you will drive continuous improvement initiatives, foster a culture of quality excellence, and ensure both operational efficiency and full regulatory compliance.

Your Responsibilities:

  • Leads and oversees all aspects of Quality Operations, including developing and implementing SOPs, providing technical guidance and training, managing budgets, ensuring compliance with regulations and Elanco standards, escalating quality issues, overseeing documentation practices, and fostering a culture of continuous improvement within a high-performing team.

  • Provides comprehensive Quality oversight of all manufacturing and operational processes, including finished product release, conducting audits and walkthroughs, managing event reporting and resolution, guiding documentation practices, coordinating contamination risk mitigation, and collaborating with Sterility Assurance on improvements.

  • Manages all aspects of supplier quality, including audit planning and follow-up, maintaining the supplier qualification list, conducting risk assessments, collaborating with stakeholders on supplier selection and approval, overseeing change controls and specification maintenance, and ensuring compliance of incoming materials.

  • Oversees and implements the department's training program, including curriculum development and review, collaboration with Operations, compliance with Elanco quality system training requirements, and identification of professional development opportunities for the team and self. This also includes ensuring completion of all assigned training by the due dates.

  • Manages Manufacturing Investigations, Deviations, Change Controls, and CAPAs, including training employees on reporting requirements, reviewing and approving investigations, ensuring compliance and root cause identification, performing CAPA effectiveness checks, and guiding impact assessments for change controls.

What You Need to Succeed (Minimum Qualifications):

  • A BS/BA, or advanced degree is required with more than 10 years in a regulated pharmaceutical/vaccine manufacturing environment.

  • At least 5 years of people leadership or department oversight experience (organizational, budgeting, strategy).

  • Significant work and theoretical knowledge are required in order to objectively assess procedures and determine the level of compliance, apply appropriate risk assessment, and recommend improvements to improve compliance levels.

What Will Give You the Competitive Edge (Preferred Qualifications):

  • Demonstrates proficiency in lean/5S/six sigma methodologies.

  • Recognizes and reacts to the significance of data/results.

  • Ability to be actively engaged in leadership and professional development of team members.

Additional Information:

  • Location: Winslow, Maine

Don’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco, we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles! 

Elanco Benefits and Perks: 

We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include: 

  • Multiple relocation packages available

  • Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO) 

  • 8-week parental leave 

  • 9 Employee Resource Groups 

  • Annual bonus offering 

  • Up to 6% 401K matching 

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

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The Company
HQ: Greenfield, Indianna
8,445 Employees

What We Do

At Elanco, we work to improve the health of animals through innovative products and services for pets and farm animals around the world. As a global animal health company, we provide solutions that empower our customers to advance a vision of Food and Companionship Enriching Life. Since 1954, Elanco has committed to empowering veterinarians, farmers, and all those who care for animals with the tools they need to help animals live healthy lives. Healthier animals are the key to making our lives better - This is the fundamental belief uniting all global Elanco employees. That’s why we are committed to the idea that our business can be a unique force for good for all in society. Through our Elanco Healthy Purpose™ framework of Environmental, Social and Governance (ESG) commitments, we focus on delivering sustainable solutions to advance the well-being of animals, people and the planet. This program also enables our employees around the world to take paid time off to make an impact as a volunteer, offering their time or talent to give back to our customers, causes and communities. #ElancoHealthyPurpose #WeAreElanco

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