Director Quality Engineering - Digital Products

Why Join Digital Products at Penske
Most people know Penske for our big yellow trucks. But we’re so much more than that. At Penske we have a 50-plus year history of leading the transportation and supply-chain industry, delivering world-class and award-winning technology solutions.

What most people don’t know, we are just as much a data company as we are a transportation and supply chain company. We collect and analyze billions of datapoints each year, through over 300+ advanced analytical models and  integrate insights from our fleet, maintenance operations, and logistics networks to give customers a more complete view of their supply chains. That connected intelligence allows us to anticipate issues, optimize resources, and deliver reliable outcomes across transportation and logistics for our customers. Penske continues to invest in, and grow, our digital products – and we need talent at all levels to help us advance and continue to lead our industry.

While data is very important, the key to our success is our people. You’ll work alongside great people and on really cool projects. Ultimately, you’ll help develop and ensure our technology solutions keep our company and our customers moving forward.

Position Summary
As a Director of Quality Engineering – Digital Products, you will lead and oversee all quality engineering efforts across multiple systems and cross-functional digital product initiatives. You will manage and develop a high-performing team of testers and engineers, ensuring the delivery of innovative, reliable, and scalable SaaS solutions while optimizing existing applications that support Penske’s lines of business.

You will act as a strategic partner to Product Managers, Software Engineers, Designers, and Infrastructure teams, guiding testing strategy, practices, and architecture to ensure products meet business and user needs. Using your expertise in software quality and testing, you will influence organizational standards, drive process improvements, and ensure quality is embedded throughout the SVPG Product Operating Model—from discovery and framing to development and release.

This position is based out of our corporate offices in Reading. PA. This an office first position, at least 4 days in office.

Key Responsibilities
• Provide day-to-day leadership, mentorship, and development for a global team of quality engineers, including onshore and offshore resources. 
• Establish and oversee testing priorities, schedules, and processes to ensure seamless product delivery and high-quality releases. 
• Lead hiring, performance management, and career development for team members, fostering collaboration, engagement, and continuous improvement. 
• Partner with Product Managers, Business Analysts, and Engineering leadership to translate requirements into comprehensive test strategies and plans. 
• Define and enforce testing standards and best practices across all digital products, ensuring consistent and reusable testing approaches across systems. 
• Lead testing efforts across multiple products and platforms, including functional, integration, regression, performance, UI, API, and device testing. 
• Participate in test architecture and design discussions, influencing decisions to ensure scalability, maintainability, and reliability of test solutions. 
• Implement metrics and analytics to measure testing effectiveness, identify process improvements, and drive continuous improvement initiatives. 
• Collaborate with cross-functional teams to triage and resolve production issues, ensuring prompt remediation and knowledge sharing. 
• Stay abreast of emerging quality engineering tools, methodologies, and technologies, recommending and implementing enhancements to keep Penske competitive. 
 

Qualifications
• Bachelor’s Degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience. 
• 10+ years of experience in functional, integration, and automated testing for enterprise or SaaS products. Performance testing knowledge is a plus. 
• 3+ years managing or supervising small-to-medium-sized QA teams in a complex, fast-paced environment. 
• ISTQB Certification, Six Sigma Green Belt, and Lean Process Improvement experience preferred. 
• Advanced knowledge of software quality engineering practices, testing methodologies, and software development lifecycles, including Agile and DevOps. 
• Strong experience with testing tools such as Selenium, Cucumber, Karate, LoadRunner, and JMeter. 
• Hands-on knowledge of modern technology stacks: Java, RESTful APIs, Angular, React, HTML/CSS, SQL, Oracle, SQL Server, DB2, XML. 
• Advanced understanding of DB, UI, API, and device testing methodologies. 
• Ability to strategically plan, estimate, and lead large and complex testing projects. 
• Strong analytical and critical thinking skills, with the ability to align testing approaches to system and product architecture. 
• Exceptional interpersonal, decision-making, and communication skills to influence stakeholders across product, engineering, and operations teams. 
• Demonstrated initiative in identifying, resolving, and preventing issues, while promoting quality-driven development.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit.  The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.  The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
To Learn More
• About Penske’s Digital Products: https://www.pensketruckleasing.com/digital-experience/
• About Penske: https://www.gopenske.com/our-company/