Director, Quality Assurance

Reposted 4 Days Ago
Be an Early Applicant
Toronto, ON
In-Office
Senior level
Software
The Role
Lead a globally distributed QA team, develop quality strategies, oversee testing initiatives, and foster collaboration across departments to enhance software quality and delivery.
Summary Generated by Built In

Who We Are:

At KEV, we help school districts eliminate the school finance blind spot. Our platform gives district finance teams real-time visibility and traceability into every dollar collected at the school level; whether it’s cash, check, or digital. From field trips to fundraisers, we help them manage every dollar with confidence. More than 26,000 schools across North America trust KEV to manage over $4 billion annually. By unifying payments, accounting, and reporting, KEV simplifies life for bookkeepers, builds trust with parents, and gives finance leaders the oversight their current systems cannot. It’s how we help schools stay compliant, reduce risk, and focus on what matters most, student success.  

Backed by Five Arrows, the PE arm of Rothschild & Co., KEV is investing more than ever to support K–12 in a world of tighter budgets, rising scrutiny, and fast-changing tech. We’re headquartered in Toronto, with offices across North America.  

If you’re excited by the idea of building tech that protects schools, empowers finance teams, and improves education through better systems, KEV is the place for you. 

Why Join KEV?

  • Work in an industry that benefits children, parents and schools
  • Do meaningful and purpose-driven work, and make a real impact
  • Join a quickly growing organization with real opportunity for learning and growth
  • Passionate and accessible leadership team that cares about people, personally and professionally
  • Hybrid work environment (3 days a week in either our Toronto office)

Job Description:

Are you ready to lead with impact? We're looking for a dynamic and driven Director, Quality Assurance who thrives on empowering others and turning challenges into opportunities.  In this role, you won’t just manage people—you’ll inspire them to achieve the highest quality for KEV's next generation of products.  You’ll be the heartbeat of the team, creating momentum, driving performance, and cultivating a space where creativity and accountability go hand in hand. If you're passionate about unlocking potential, influencing outcomes, and making meaningful change, this is your chance to take the lead.


Responsibilities:

  • Lead a high-performing, globally distributed team of QA analysts and automation engineers
  • Build and enforce a culture of shift-left testing and team-wide quality ownership
  • Develop a comprehensive quality strategy and align practices across product teams
  • Oversee manual and automated testing initiatives, including CI/CD pipeline integration for faster, more reliable releases
  • Improve the data management and configuration strategies across testing environments
  • Define and govern standards for test case design, execution, traceability, and reporting
  • Foster close collaboration with cross-functional teams—including Product, Engineering, and Customer Support—to embed quality throughout the development lifecycle
  • Define and refine key metrics to measure software quality, reliability, and customer satisfaction
  • Coach and provide mentorship to drive professional growth among the team
  • Champion test automation at scale and drive adoption of BDD practices
  • Continuously improve software testing workflows to enhance delivery effectiveness
  • Enforce compliance with security, accessibility, and regulatory standards to ensure enterprise-grade reliability
  • Monitor production performance and spearhead post-release incident response and quality enhancement initiatives
  • Cultivate a culture of continuous improvement through retrospectives, process refinement, and targeted training efforts
  • Evaluate, implement, and maintain industry-leading testing tools  (e.g., Selenium, Cypress, Playwright, TestRail, Postman) to support robust automation and testing practices

 

Skills and Experience:

  • Bachelor's or Master’s degree in Computer Science, Engineering, or a related field
  • 7+ years of experience in software QA, including 5+ years in leadership roles
  • Deep understanding of SaaS architectures, DevOps practices, and Agile methodologies
  • Experience with test management systems (Xray, Zephyr or Azure DevOps)
  • Proven experience with automation tools (Playwright, Cucumber, Selenium or Cypress)
  • Strong knowledge of cloud platforms (AWS, Azure or GCP)
  • Strong leadership and management skills, with a demonstrated ability to lead and inspire high-performing engineering teams
  • Strong business acumen and the ability to align technical strategies with business objectives
  • Exceptional problem-solving skills and a data-driven approach to decision-making
  • Exceptional collaboration, communication, and stakeholder management skills
  • A passion for continuous learning, self-improvement, and staying updated with the latest advancements in technology

Why You’ll Love Working at KEV  

  • Make a real difference every day – At KEV, your work supports children, parents, and schools across North America. We don’t just build software, we create solutions that simplify lives and strengthen communities. Our mission is rooted in impact, and every team member plays a vital role in shaping the future of K-12 education. 
  • The KEV Way – At KEV, you’ll never feel stuck in the status quo. You’ll be part of a team that’s constantly questioning, improving, and innovating—always with one guiding focus: How does this help our schools and the students they serve? It’s a culture that challenges you to do your best work while reminding you why it matters. 
  • Grow with us – We’re scaling fast, and so are our people. At KEV, you’ll have real opportunities to learn, develop, and shape your career. Whether advancing in your role or exploring a new path, you’ll be supported every step of the way. 
  • Work alongside excellence – You’ll be part of a team with integrity who treat their colleagues with respect. who are accomplished but humble, collaborative but accountable. It’s a place where you can do your best work while feeling supported and inspired by the people around you. 
  • Celebrate Community and Culture – At KEV, we connect, recognize, and celebrate our people. Join Club KEV for team-building fun, hear directly from customers in our Voice of Customer Series, stay aligned with Monthly Townhalls, and be inspired by the KEVite Awards, where top contributors are recognized by their peers. 

What We Offer 

  • Competitive compensation – We believe in rewarding great work with fair, competitive pay. 
  • Meaningful benefits– Because your well-being matters, both at work and at home. 
  • Professional development – We invest in your growth with ongoing learning, stretch opportunities, and continuing education, including KEV Academy for onboarding and skill-building, plus KEV University, our online platform offering a wide range of courses. 
  • Hybrid model – 3 days in the office to collaborate and connect, with flexibility the rest of the week. 
  • Flexible PTO – Take the time you need to recharge with close to 4 weeks of vacation and a company-wide holiday closure 
  •  Office perks – Enjoy a fully stocked snack bar and occasional catered lunches—because we know that great conversations (and ideas) often start around good food. 

Visit our website for more information and details about working at KEV. 

Top Skills

AWS
Azure
Cypress
GCP
Playwright
Postman
Selenium
Testrail
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The Company
HQ: Fort Worth, TX
146 Employees
Year Founded: 1996

What We Do

KEV Group provides the most comprehensive activity fund management solution enabling K-12 schools to manage every dollar efficiently, accurately, and consistently. By seamlessly integrating and automating all processes, the SchoolCash platform provides real-time visibility and control over how districts and schools create, collect, manage, track, and reconcile activity funds. Over 17,000 schools across North America rely on SchoolCash to manage $3 billion+ in activity funds annually.

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