Director of Quality Assurance

Job Description

The Director of Quality is responsible for providing leadership, direction, and resource stewardship for the Surface Quality organization (+13 factories located in USA). He/She will lead the execution of cross-functional strategies and plans that ensure we execute the company’s production system quality control roadmap.

Successful candidates demonstrate their commitment to their team by taking direct responsibility for the safety of the people, build trust and value the experience of the team around them and look to develop the people, sets high expectations for self and others, is a change agent and an effective communicator, encourages cross-functional collaboration, and shows personal resilience. This position reports to the Vice President of Quality and Continuous Improvement.

RESPONSIBILITIES

• Foster a culture, including ways of working and behaviors, that is congruent with our mission, values, and success model
• Identify and implement ways of working that make quality first a shared mindset and a way of life at CBB. Focus will be on the process, not the individual
• Ability to build strong business relationships and work collaboratively across multiple functions and regions
• End to end quality responsibility: design, manufacturing, and customer satisfaction
• Monitor the Surface business unit customer satisfaction, drive initiatives and projects to improve quality as a competitive advantage
• Support the development and drive the execution of the Cornerstone Production System Quality Control Pillar
• Lead the effort to leverage best practices and standardize processes and procedures across all Aperture factories to meet company objectives and customer expectations
• Explore, identify, and pursue new technologies that improve effectiveness of our quality control systems including error and mistake proof solutions, digital, real-time quality assurance systems.
• Evaluate new and existing regulations to ensure the quality assurance protocols fulfill requirements
• Lead and/or facilitate team problem solving for customer and internal quality issues to find true root cause and develop Permanent Corrective Actions.
• Invest significant effort on talent offense and aligning training and development of teams to mindsets and skillsets important to the future of our business. Teach, coach, direct, and inform other quality professionals to promote performance and encourage professional development
• Understand that speed matters and is prompt with action and information, willing to make decisions based on calculated risks, and moves issues to closure by driving teams forward
• Performs other duties as assigned

Qualifications

• Bachelor’s degree in engineering or related industrial,
• Master’s degree preferred and MBA a plus.
• Six Sigma Black Belt certification preferred.
• Experience with the manufacturing of Vinyl Siding, Stone and Metal is preferred.
• The successful candidate will have at least 10+ years of manufacturing experience in a complex manufacturing environment and at least 5 years leading product quality.
• Proven ability to drive Quality, performance, and cultural transformations.
• Enthusiastic about the value quality brings to the manufacturing process and passionate about keeping technical skills up to date, understanding best practices, and deploying quality systems to achieve goals and targets.
• Progressive experience in quality technical field and leadership roles, preferably in manufacturing.
• Displays a strong ability to use data to rationally analyze and solve issues, with a solid understanding of statistical concepts and methods for appropriate application and analysis.
• Excellent verbal and written communication skills with the ability to train staff.
• Thorough understanding of quality control standards and methodologies.
• 3rd party Quality certification (ISO 9001/TS 16949) experience, preferred.
• Thorough understanding of manufacturing and production in the industry.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Requires minimal travel (75%).
• Proficient with Microsoft Office Suite or related software.