We are looking for an experienced and strategic Director of QA to lead our global Quality Assurance organization. In this role, you will be responsible for defining the QA strategy, driving quality standards across the company, and leading distributed QA teams in a fast-paced, global environment.
You will work closely with Engineering, Product, DevOps, and Customer Success to ensure the delivery of high-quality products while continuously improving testing methodologies, automation, and release processes.
Responsibilities- Lead and manage a global QA organization, including team leaders and QA Engineers across multiple locations.
- Define and execute the company's QA strategy, processes, and best practices.
- Build, mentor, and develop high-performing QA teams.
- Drive both manual and automation testing strategies across multiple products.
- Establish quality metrics, KPIs, and continuous improvement initiatives.
- Collaborate closely with Engineering, Product, and DevOps teams throughout the software development lifecycle.
- Own release quality and ensure timely delivery of high-quality software.
- Improve testing efficiency through automation and modern QA methodologies.
- Manage QA planning, resource allocation, and team performance.
- Identify risks proactively and implement mitigation plans.
- Promote a culture of quality across the organization.
- 10–15 years of experience in Quality Assurance, including extensive experience leading QA organizations.
- Proven experience managing global QA teams across multiple locations.
- Strong leadership and people management skills.
- Extensive experience building and scaling QA processes in a SaaS or technology company.
- Hands-on understanding of both Manual and Automation testing methodologies.
- Experience working within Agile/Scrum development environments.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Fluent English
Skills Required
- 10-15 years of experience in Quality Assurance, including extensive experience leading QA organizations.
- Proven experience managing global QA teams across multiple locations.
- Strong leadership and people management skills.
- Extensive experience building and scaling QA processes in a SaaS or technology company.
- Hands-on understanding of both manual and automation testing methodologies.
- Experience working within Agile/Scrum development environments.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Fluent English.
What We Do
Helfy is building one of the world’s leading digital healthcare platforms - seamlessly connecting patients, doctors, and pharmacies through an integrated telehealth ecosystem. Through the DoktorABC platform, Helfy serves 1M➕ patients, providing a simple and high-quality digital healthcare experience from consultation to medication delivery. Our platform enables patients to: ▪️ Consult certified doctors for 40+ health and lifestyle conditions ▪️ Access 500+ partner pharmacies in real time ▪️ Receive fast and secure delivery of 5,000+ medications Helfy currently operates across Germany, France, and Switzerland, with upcoming expansion to the United Kingdom and the United States. Our mission is to provide innovative and immediate access to medical treatment, allowing patients to spend less time waiting and more time living.


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