The Role
The Director of Public Relations and Brand Strategy will lead Erborian's US communication vision, oversee PR, social media, brand activations, and drive brand visibility and desirability through holistic communication strategies.
Summary Generated by Built In
ABOUT ERBORIAN:
At Erborian, we leverage the power of Korean Skincare to boost both your skin & self-esteem.
We combine centuries of Korean beauty rituals with cutting-edge science to deliver visible, immediate and effortless results — empowering you to own your skin and your confidence.
With a strong double-digit growth, Erborian is currently expanding in the US market. We are seeking a Communication, PR and Brand Director to continue building brand awareness, elevate brand desirability, and advocacy through holistic, purpose-driven communication.
JOB SUMMARY:
Reporting to the US Managing Director, and in close collaboration with the International Headquarters, you’ll be the strategic leader of Erborian’s 360° communication vision in the U.S.
You will define, orchestrate, and oversee all key communication levers — including influence, PR, social media, brand activations, and self-esteem programs — ensuring cohesive storytelling, visibility, and ROI. You will also be the lead of our brand image, ensuring that Erborian’s unique voice and content are beautifully adapted to the U.S. market.
JOB RESPONSIBILITIES:
1. Strategic Communication & Activation plans Leadership
2. Influence, PR & Social Media Strategy
4. Performance, Reporting & EMV Strategy
3. Brand Identity, Self-Esteem Advocacy & Social Impact
5. Team Leadership & Structure
KEY PERFORMANCE INDICATORS:
REQUIREMENTS:
WHY JOIN US?
PHYSICAL & TRAVEL REQUIREMENTS
At Erborian, we leverage the power of Korean Skincare to boost both your skin & self-esteem.
We combine centuries of Korean beauty rituals with cutting-edge science to deliver visible, immediate and effortless results — empowering you to own your skin and your confidence.
With a strong double-digit growth, Erborian is currently expanding in the US market. We are seeking a Communication, PR and Brand Director to continue building brand awareness, elevate brand desirability, and advocacy through holistic, purpose-driven communication.
JOB SUMMARY:
Reporting to the US Managing Director, and in close collaboration with the International Headquarters, you’ll be the strategic leader of Erborian’s 360° communication vision in the U.S.
You will define, orchestrate, and oversee all key communication levers — including influence, PR, social media, brand activations, and self-esteem programs — ensuring cohesive storytelling, visibility, and ROI. You will also be the lead of our brand image, ensuring that Erborian’s unique voice and content are beautifully adapted to the U.S. market.
JOB RESPONSIBILITIES:
1. Strategic Communication & Activation plans Leadership
- Build and lead the U.S. communication strategy, driving awareness, desirability, and brand love.
- Manage activation plans aligned with the marketing launch calendar, while developing a strong always-on visibility strategy.
- Lead the awareness budget, propose and optimize marketing spend allocation to maximize ROI and long-term growth.
- Collaborate with the international media team to amplify activations and align earned, owned, and paid channels (TikTok, Meta, etc.).
- Work hand-in-hand with Sales and Trade Marketing team to develop strategic 360° activation mechanics for each retailer, maximizing sell-in and sell-out performance.
- Propose and validate trendy 360° activation concepts that strengthen cultural relevance and community engagement.
2. Influence, PR & Social Media Strategy
- Accelerate organic influence growth by strengthening community relationships and building long-term advocacy through personalized mailers, seeding programs, events, and retention initiatives.
- Develop and nurture authentic, long-term connections with creators and advocates to transform them into true brand ambassadors and drive sustained visibility and desirability.
- Oversee the influencer marketing and VIP strategy (paid), defining direction, KPIs, exploring new opportunities and tools.
- Lead press strategy — ensuring consistent, impactful coverage and relationships with key media and KOLs.
- Supervise organic social media and community strategy, ensuring alignment with global creative direction and U.S. cultural resonance.
4. Performance, Reporting & EMV Strategy
- Own communication KPIs and local communication budget— including EMV, engagement, reach, and ROI.
- Lead EMV strategy, data tracking, and reporting frameworks to measure and optimize communication performance.
- Provide regular insights and recommendations to refine campaigns, investments, and strategic choices.
3. Brand Identity, Self-Esteem Advocacy & Social Impact
- Lead the U.S. brand positioning: adapt the global brand strategy to local market, shaping campaign narratives, content, and copywriting to create powerful, relevant campaigns and messaging.
- Act as a self-esteem advocate, ensuring campaigns and products promote authenticity, confidence, and emotional well-being.
- Adapt and lead Erborian’s Self-Esteem Engagement Program in the U.S., working with partners and charities supporting mental health.
5. Team Leadership & Structure
- Lead and develop the U.S. Communication team
- Manage and guide external partners and agencies (PR, influence, social).
- Inspire, empower, and align the team around clear strategic objectives and KPIs.
KEY PERFORMANCE INDICATORS:
- EMV
- Social media community growth (number of followers, brand fans database)
- Engagement indicators
- UGC growth
- Activation plans’ impact on Retail Sales
REQUIREMENTS:
- 5–8 years’ experience in communication, PR, or brand marketing within beauty &/or skincare
- Strong understanding of multi-channel environments, including Sephora.
- Proven track record in 360° communication strategy, combining influence, PR, social media, and brand activations.
- Comfortable with paid media ecosystems (TikTok, Meta, Youtube) and their connection to earned and owned channels.
- Analytical and performance-driven, with solid expertise in EMV tracking and reporting.
- Inspirational leader — strategic, organized, and able to empower teams and agencies
- Deep sensitivity to self-esteem, mental health, and brand purpose, with a passion for meaningful storytelling.
- Creative, culturally curious, and business-oriented — capable of translating insights into impactful actions.
- Entrepreneurial mindset: able to think strategically while staying hands-on when necessary.
- Great team player
- Strong work ethic, resilient
WHY JOIN US?
- Lead a fast growing brand’s communication and visibility in one of the brand’s most exciting and strategic markets, with strong growth, opportunities, and new exciting partnerships to come.
- Drive purposeful communication that blends beauty, confidence, and cultural relevance.
- Collaborate with passionate, international teams across marketing, media, and creative.
- Thrive in a dynamic, entrepreneurial, and inclusive environment — where ideas truly come to life.
PHYSICAL & TRAVEL REQUIREMENTS
- Be in our New York office 2 days a week for team meetings and to ensure great teams synergies.
Top Skills
Brand Activations
Marketing
Pr
Social Media
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The Company
What We Do
The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets including 1,500 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: L’OCCITANE en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife by Alcone, ELEMIS, Sol de Janeiro and Grown Alchemist.
Innovative venture studio, OBRATORI and beauty tech start-up, DUOLAB, are also part of the Group.
With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions in order to create a better and healthier planet. The mission statement of the Group is: with empowerment we positively impact people and regenerate nature.
