Director, Public Affairs

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

The Director is a key member of the Public Affairs team, which focuses on enhancing and protecting CIBC’s reputation with external stakeholders through media and public relations, investor and financial communications, and issues management. In this lead role, you will collaborate with subject matter experts across the bank to manage topics of reputational importance, and support external efforts to promote CIBC’s insight, advice and corporate story. You will report to the Senior Director, Public Affairs.

At CIBC we enable the work environment most optimal for you to thrive in your role.  You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Reputation and Brand Management – You’ll apply client focus and solid judgment in managing media and other stakeholder inquiries on enterprise-wide and line of business matters. You’ll also proactively identify, assess, and manage risks and opportunities in all reputational matters.
• Strategic Communications – You know what is “news” and demonstrate solid analytical and strategic communications planning skills for diverse stakeholder groups. You combine this with clear, concise and impactful writing spanning media relations activities, social content and presentations. You also bring expertise in working with internal communications colleagues and business partners to align messages and approaches.  
• Public Affairs – You’ll lead and manage communications supporting corporate initiatives and provide sound counsel to leaders at all levels in stakeholder engagement activities.

Who you are

• You demonstrate solid experience in media relations and managing complex reputational matters with senior leaders in a fast-paced environment. You are also adept at influencing decision makers on approach, tone, content and timely impact of communications. It’s an asset if you have knowledge of banking and its diversified client segments.
• You put our clients first. You engage with purpose to find the right solutions and go the extra mile when doing so.
• Your influence makes an impact. You know that relationships and networks are essential to success and have a track record in this regard.
• You understand success is in the details. You notice things that others don't. Your critical thinking skills help to inform decision making for you and your business partners.
• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Communications Support, Cross Functional Projects, Efficiency Improvements, External Communication, Influencing Skills, Internal Communications, Marketing, Partnership Management, People Management, Prioritization, Project Management, Strategic Communication Planning