Director, Provider Recruitment

About the Director, Provider Recruitment at Headspace:

The Director, Provider Recruitment, will play a critical role in building and scaling our provider network. Reporting to the VP, Talent Acquisition, this role will develop and execute recruitment strategies to attract top clinical (Therapy and Psychiatry) and coaching talent, support business growth, and improve patient outcomes. The ideal candidate thrives in a fast-paced, agile environment, has a data-driven approach to decision-making, and works effectively across clinical and operational teams to meet Headspace's strategic goals.

Join a team committed to making a difference in mental health. Headspace offers a dynamic, innovative workplace, opportunities for professional growth, and a mission-driven culture that values health, well-being, and inclusion.

What you will do:

• Team Leadership & Performance Management: Lead and mentor talent acquisition team, providing guidance and support to set and achieve recruitment goals and OKRs; own resource planning to effectively scale and optimize team vis a vis recruitment capacity.
• Provider Recruitment Strategy: Design and implement recruitment strategies to attract diverse, high-quality clinical and coaching talent (high-volume part-time W2 and 1099 roles) across various sub-specialties and backgrounds, ensuring alignment with Headspace's growth strategies and demands.
• Data-Driven Insights: Use data and analytics to measure recruitment effectiveness, optimize the recruitment funnel, and present actionable insights to senior leaders; establish and report on KPIs.
• Stakeholder Collaboration: Partner closely with Clinical, Operations, and People teams to anticipate recruitment needs, align on hiring goals, and streamline onboarding processes.
• Pipeline Management: Lead team in building and maintaining a robust pipeline of clinical providers, leveraging multiple sourcing channels and proactively engaging with potential candidates.
• Process Improvement: Identify opportunities for recruitment process optimization, driving efficiency and enhancing the candidate experience.
• Agility & Adaptability: Quickly adapt to changing business needs, shifting priorities, and new initiatives while maintaining focus on long-term objectives.
• Candidate Experience: Ensure a positive and consistent experience for candidates throughout the recruitment process, promoting Headspace's brand and values. This includes supporting the evolution of our provider onboarding strategy.
• Compliance: Ensure recruitment processes and practices are compliant with relevant employment laws and regulations.

What you will bring:

Required Skills:

• 7+ years of recruitment experience, with a focus on clinical or high-volume recruitment in a high-growth, fast-paced environment.
• Knowledge of supply/demand models and how to partner with internal operations teams to forecast hiring targets and then manage team capacity to that demand
• Demonstrated ability to operate with agility, making data-informed decisions and adapting to evolving business needs.
• Strong analytical skills with experience using spreadsheets and dashboards for metrics and reporting.
• Proven experience working cross-functionally with and influencing clinical and operational leaders.
• Excellent communication and interpersonal skills, with a commitment to fostering an inclusive and collaborative team environment.

Preferred Skills:

• 3+ years of experience leading a clinical recruiting team.
• System optimization experience within Greenhouse or similar ATS systems.
• Experience working in a digital health company.

Pay & Benefits:

The base salary range for this role is determined by a number of factors, including but not limited to skills and scope required, relevant licensure and certifications, and unique relevant experience and job-related skills. The base salary range for this role is $140,040-$190,213.

At Headspace, cash salary is but one component of our Total Rewards package. We're proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, unlimited, free mental health coaching, generous parental leave, and much more. Paid performance incentives are also included for those in eligible roles. Additional details about our Total Rewards package will be provided during the recruitment process.

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent Acquisition team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship-including, for example, a managerial relationship.

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

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