Director, Proposals

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. Backed by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts in the world, we deliver localized insights and global perspectives alongside medical, security, crisis response, embedded intelligence, and consultancy services as a preferred partner for Fortune 500 corporations.

At Crisis24, we don't just offer jobs – we offer missions. We recruit the very best from the military, intelligence agencies, academia, law enforcement, medicine, or any of our areas of specialty. We protect more than places. We protect people, reputations, and lifestyles, with integrity, discipline, discretion, and purpose. Whether you're stepping into civilian life after service, seeking personal or professional growth, or bringing specialized expertise to a higher calling, we match your ambition with real opportunity. Do the most important work of your career, helping safeguard the world's most important organizations and individuals against risk.

More information is available at https://www.crisis24.com/careers

Director, Proposal Management

The Director of Proposal Management is responsible for leading Crisis24's proposal function and partnering with Sales, Operations, Security, Legal, Finance, Product, Customer Support, and Executive Leadership. This role oversees the development of compelling, compliant, and customer-focused responses for Federal; State and Local Government (SLG); and Commercial pursuits, including RFIs, RFPs, RFQs, and other strategic growth opportunities.

The Director provides leadership throughout the opportunity lifecycle, helping shape pursuit strategies, support bid/no-bid decisions, improve operational alignment, and drive efficiencies that contribute to revenue growth and customer acquisition. This position works closely with senior leadership to ensure proposal development activities align with Crisis24's strategic objectives, operational capabilities, and growth priorities.

What You Will Work On:

Strategic Pursuit Leadership

• Lead proposal development efforts across Federal, SLG, and Commercial market segments.

• Partner with sales, business development, and operational leaders to assess opportunities and develop winning pursuit strategies.

• Participate in bid/no-bid evaluations and opportunity qualification discussions to align resources with strategic growth priorities.

• Guide proposal teams on customer requirements, competitive positioning, risk mitigation, and value proposition development.

• Support capture planning activities and executive reviews for high-value and strategic opportunities.

• Drive initiatives that improve proposal quality, effectiveness, and overall win rates.

Operational Leadership & Business Alignment

• Collaborate with cross-functional leadership to improve business processes, operational efficiency, and scalability.

• Contribute to enterprise initiatives that align commercial objectives with operational delivery capabilities.

• Develop and maintain metrics, reporting, and dashboards to measure proposal performance, resource utilization, and business outcomes.

• Identify opportunities for process improvements and automation that enhance collaboration and productivity across the organization.

• Act as a liaison between commercial and operational teams to ensure customer commitments align with internal capabilities.

Proposal Operations & Knowledge Management

• Continuous improvement for proposal management, content development, and response processes.

• Oversee the strategic management of the proposal content platform (Responsive) to ensure content accuracy, consistency, and accessibility.

• Continuous improvement of reusable content, playbooks, templates, and process documentation that support organizational growth and efficiency.

• Ensure responses accurately reflect Crisis24's services, capabilities, security posture, compliance certifications, and market differentiators.

Proposal Team Management

• Manage, coach, and develop proposal development professionals, the content manager, and the compliance support specialist, fostering accountability, collaboration, and continuous improvement.

• Set clear performance expectations and manage all aspects of the employee lifecycle: hiring, development, and performance management.

• Manage proposal resource planning and workload prioritization to deliver high-quality, timely responses that support business objectives.

What You Will Bring

• Bachelor's degree in business, communications, marketing, English, public administration, or a related field, or an equivalent combination of education and relevant experience; advanced degree preferred. 

• 7+ years of progressive experience in proposal management or development, including at least 3 years managing proposal professionals and leading complex, cross-functional pursuits. 

• Demonstrated success leading complex Federal, SLG, and Commercial pursuits, including enterprise and multi-million-dollar opportunities.

• Strong understanding of federal procurement processes, public-sector contracting requirements, and commercial sales cycles.

• Proven ability to influence executive stakeholders and lead cross-functional initiatives.

• Experience managing proposal teams while driving operational improvements and organizational change.

• Expertise in Responsive and other proposal management tools.

• Exceptional written, verbal, presentation, and executive communication skills.

• APMP Certification and/or Shipley Certification preferred.

Information Security

• Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24 is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.