At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is supportive, engaged and enjoys working together to achieve shared goals. We offer exceptional benefits and are committed to promoting your well-being both in and out of the workplace. Join DATAMARK as a Director of Project Management and contribute your expertise in a role where your impact truly matters!
The Director of Project Management role requires strong leadership capabilities, excellent communication skills, and a proven track record in delivering high-quality projects on time and within budget. The Director of Project Management will also participate in Sales activities providing expertise and contributing to project strategy. Additionally, the Director of Project Management may take the lead role in key projects requiring a Program Management structure.
Key Responsibilities:
- Leading the global project management team and ensuring the successful delivery of projects that align with the company's strategic objectives t
- Oversees all aspects of project management, from initiation to closure, and facilitating coordination between departments to achieve project goals. This role directs the global project management operation.
- Developing and implementing project management methodologies, establishing standardized processes, and providing leadership in stakeholder engagement.
- Accountable for the continuous improvement of project delivery practices and mentoring project managers in their professional growth.
- The Director of Project Management participates in RFI’s, RFP’s, and internal pricing exercises (SPM’s), and provides expertise and strategic guidance.
Requirements
What You'll Bring:
- Bachelor’s degree in engineering, business or a related field required, Master's preferred.
- A minimum of 7 years of project management experience, with at least 3 years in a leadership role.
- PMP certification is a must-have.
- Demonstrated success in managing complex projects and leading cross-functional teams.
- Exceptional communication and interpersonal skills.
- Proven ability to think strategically and help shape project direction.
- Strong analytical and problem-solving abilities that can navigate through challenges.
- Experience with project management tools and software solutions.
- Willingness to travel as needed to meet clients and teams.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- $150,000 Annual Salary
Top Skills
What We Do
DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India.
Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics.
Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.DATAMARK.net.
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