Director, Project Management

At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.

Every day we help our major global clients deliver ambitious and highly technical projects in over 108 offices in 45 countries worldwide.

Our team is dynamic, innovative and client-focused. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver.  As a result our people get to work on some of the most exciting projects in the world.

Turner & Townsend are seeking an experienced Director of Project Management to lead and develop a team of Project Managers and the delivery of project management services on major projects and programs in the Commercial Real Estate sector. This individual will be based in our San Jose, CA office and will be responsible for ensuring service excellence in terms of service delivery, continued growth of our project management service offering including client engagement and market outreach.

The successful candidate will be a driven leader with great interpersonal skills.

Responsibilities:

• Strong leadership skills, experience leading a project management team, ensuring they deliver on all accountabilities.
• Lead communications with the client and oversight of project management team services.
• Lead research related to construction market conditions, including analysis of official published data.
• Produce thought leadership reports providing valuable insights to the construction market
• Lead the strategic and operational management of Project Management Services in a variety of sectors, including resource planning and management, financial management, business generation and training and development.
• Set a clear strategy and ambition with the team in line with our Business Plan
• Grow and develop exceptional people, promoting a culture of learning, respect and inclusivity.
• Knowledge management – Ensure that key information and learning generated from each commission is inputted into internal databases and shared.
• Process improvement – Identify and act upon ways to improve internal systems and processes.
• Quality Control – Ensure compliance with quality standards and participation in ISO audits.
• Develop priority plans including risk mitigation through internal tools, make performance measurements via Key Performance Indicators (KPI) and appraisal documents, management controls and critical success factors based on company goals
• Undertake internal BMS audits, and coordinate and represent the office for external audits undertaken by the external certification authority.
• Develop a detailed understanding of the market, acting as a brand ambassador and creating a pipeline of opportunity with existing and new clients
• Identify and act upon cross-selling opportunities.
• Participate in meetings with Senior leadership, Directors and staff and prepare and deliver presentations
• Financial Management – Using internal software, track ongoing revenue, margin levels and monthly fees and resource requirements for each cost ,and commission.
• Preparation of proposals/RFP responses for new clients/projects.
• Attend relevant networking events and other promotional opportunities with directors.
• Support the training and mentorship of current staff and promote an upward career trajectory.
• Proactively partner with talent acquisition team to attract the best talent, actively manage resource requirements and proactively plan for future staffing needs.
• Be a role model that drives a one business culture that achieves great outcomes by striking the right balance for our people, clients, stakeholders, and society. 
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Project/Program specifications:

• Project/Program specific responsibilities:  
  • Ability to support either one or multiple clients at any given time 
• Market sector experience:  
  • Corporate TI, Campus, Industrial 
• Project/program size in dollar value:   
  • Minimum $25M 
• Software specific requirements:  
  • MS Project and knowledge of various PM software such as Procore 

• Bachelor’s degree in construction management, architecture, engineering or field related to construction.
• Graduate degree in construction management, architecture, or engineering is preferred.
• 12+ years of relevant construction project management experience.
• 2+ years managing large high performing multi discipline teams in a consulting environment.
• Proven track record of managing successful project management service delivery for clients.
• Exceptional Business development ambition and acumen and demonstrated experience in achieving drive business growth.
• Major construction sector experience working with high caliber clients in; commercial real estate, data center, life sciences, industrial manufacturing, natural resources, etc.
• Demonstrates excellent presentation, verbal, written, organizational, and communication skills.

The salary range for this full-time role is $205K-$220K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package.  Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

*On-site presence and requirements may change depending on our client's needs.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/

All your information will be kept confidential according to EEO guidelines.

Turner & Townsend is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan, please email [email protected].  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Human Resources Department at 713-457-9400 or [email protected].  This telephone line and email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.