Director of Program Management

Reposted 2 Days Ago
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Waterloo, WI, USA
In-Office
Senior level
Sports
The Role
The Director leads and improves Trek's project management for product development, ensuring execution consistency and mentoring the team while managing program health and stakeholder communication.
Summary Generated by Built In
A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Description

The Director of Program Management for Product Development is responsible for leading, developing, and continuously improving Trek’s project and program management function across product categories. This role ensures disciplined execution of complex, global product development programs, from concept through launch. While balancing timelines, resources, supplier capacity, risk, and organizational priorities. The Director acts as both a strategic partner to Product, Engineering, Marketing, and Operations leadership, and as a people leader responsible for building a high-performing program management team.

This role is onsite at our Waterloo, WI Headquarters.

Key ResponsibilitiesProgram & Portfolio Leadership
  • Own overall execution of Trek’s product development roadmap across multiple categories (Road, MTB, Wheels, Essentials, Accessories, etc.)
  • Ensure consistency and discipline in project and program management practices from early concept through production and launch
  • Partner with Product and Engineering leadership on portfolio prioritization, resource planning, timeline alignment, and risk management
  • Provide visibility to leadership on program health, risks, capacity constraints, and cross-program dependencies
People Leadership & Team Development
  • Lead, mentor, and develop Program Managers, Project Managers, and Technical Program roles
  • Set clear expectations, role clarity, and accountability across the program management team
  • Coach team members on communication, stakeholder management, decision-making, and leadership behaviors
  • Own hiring, onboarding, performance management, and succession planning for the program management organization
Process Ownership & Continuous Improvement
  • Own Trek’s Product Development Program Management framework, including tools, templates, governance, and cadence
  • Drive continuous improvement initiatives focused on execution efficiency, clarity, and reduced administrative burden
  • Partner with peers to improve launch readiness, first-build tracking, supplier readiness, and cross-functional communication
  • Ensure processes scale appropriately as teams, products, and global collaboration evolve
Launch & Readiness Accountability
  • Ensure product launches are execution-ready across Product, Engineering, Operations, Marketing, and Forecasting
  • Provide oversight of  schedule readiness, volume alignment, and global delivery considerations
  • Establish early warning mechanisms for launch risks and gaps; drive resolution across functions
Supplier & Capacity Oversight
  • Work close with Sourcing on supplier capacity planning across key development partners
  • Ensure visibility and escalation of capacity risks to appropriate functional and executive stakeholders
Executive Communication & Influence
  • Serve as a trusted advisor to senior leadership on execution risk, organizational capacity, and delivery tradeoffs
  • Represent the Program Management function with confidence, clarity, and credibility across the organization
Required Skills & Competencies
  • Exceptional communication and stakeholder management skills
  • Strong people leadership and coaching capabilities
  • Deep understanding of product development in a physical product/manufacturing environment
  • Ability to balance strategic thinking with hands-on problem solving
  • Proven ability to lead through ambiguity, change, and competing priorities
  • Strong organizational, prioritization, and decision-making skills
Qualifications & Experience
  • Bachelor’s degree required; advanced degree a plus
  • 10+ years of progressive experience in project/program management within product development or engineering organizations
  • 5+ years of people leadership experience
  • Experience working with global teams and suppliers
  • Strong understanding of product launches, manufacturing readiness, and cross-functional execution

Trek Benefits:

•    Flexible and fun company culture
•    Competitive health care
•    PPO & HDHP medical plan options, Dental insurance, Vision insurance
•    Flexible Spending Accounts (FSA)
•    Free life insurance & optional term life insurance
•    Competitive vacation package
•    401(k) with match and Employee Stock Ownership Plans (ESOP)
•    12 weeks of maternity leave with 100% pay
•    Flexible holiday schedule – 10 company holidays
•    Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
•    Employee discounts on all product
•    Deep partner retail discounts



We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws.  This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.


We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish

Skills Required

  • Bachelor's degree required; advanced degree a plus
  • 10+ years of progressive experience in project/program management within product development or engineering organizations
  • 5+ years of people leadership experience
  • Experience working with global teams and suppliers
  • Strong understanding of product launches, manufacturing readiness, and cross-functional execution

Trek Bicycle Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trek Bicycle and has not been reviewed or approved by Trek Bicycle.

  • Healthcare Strength Healthcare coverage extends to employees working 20+ hours, with medical, dental, vision, PPO/HDHP options, FSAs, and access to on-site or virtual wellness resources. Feedback suggests these offerings are considered robust, with amenities like an on-site clinic, gym, counseling, and wellness initiatives complementing core coverage.
  • Retirement Support A 401(k) match (reported up to 6%) and an Employee Stock Ownership Program after one year provide meaningful long-term financial support. Profit sharing and stock bonuses are also described as part of the package.
  • Parental & Family Support Full-time retail roles include 12 weeks of fully paid maternity leave alongside paid holidays and vacation time. Feedback suggests these leave policies support work-life balance and family needs.

Trek Bicycle Insights

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The Company
HQ: Waterloo, WI
3,388 Employees
Year Founded: 1976

What We Do

Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are. At Trek, there's only one standard you have to meet - love. Learn more of why Trek is a Great Place to Work: trekbikes.com/careers

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