Director, Program Management

Reposted 17 Hours Ago
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Austin, TX, USA
In-Office
Senior level
Hardware • Other • Appliances
The Role
The Director of Program Management oversees cross-functional activities, develops policies, ensures customer satisfaction, and manages project schedules and financials.
Summary Generated by Built In
Job Posting Start Date 03-20-2026 Job Posting End Date 05-29-2026

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Director, Program Management located in Austin, TX.

Reporting to the VP, Program Management the Director, Program Management, will be the responsible for developing corporate, global, and organizational policies, and directing cross functional activities to deliver quality programs to external customers, with the overall focus to ensure customer satisfaction and retention to generate growth for the business.

What a typical day looks like:

  • Ensure effective communication of strategy between cross-functional teams to support smooth and timely progression of programs, products, or services through all launch phases.
    • Work with BU and GOPs teams to ensure key metrics are monitored and that customer satisfaction is closely tracked.
    • Drive, collaborate, and steer business launch activities, including win replacement and growth programs.
    • Establish project schedules, financial parameters, and technical requirements, managing projects from initiation through mass production.
    • Communicate customer requirements, specifications, project schedules, and budget constraints to cross-functional teams and management.
    • Review daily program schedules, identify problem areas, assess root causes, and provide technical support and direction to the project team to resolve issues.
    • Develop status reports, including project financials, ensuring the project team meets customer requirements and maintains cost control.
    • Create and maintain project plans, documentation, procedures, and project deliverables.
    • Conduct program presentations covering strategic updates, status reviews, and technical information related to specific projects and schedules.
    • Support the management of larger projects and programs as required.
    • Provide guidance, training, and support to Project and Product Managers to achieve objectives in accordance with established policies.
    • Recommend improvements or changes to policies that may impact subordinate organizations.
    • Interact frequently with customers, functional peer group managers, and senior management.
    • Maintain strong understanding of Flex financials, including program P&L and accrual management.

The experience we’re looking to add to our team,

  • 10+ years of experience within a high-volume manufacturing environment.
  • Must have knowledge and experience with NPI
  • Strong experience in Operations
  • Experience with PNL
  • Ability to interface and communicate with different levels of the organization
  • Strong communication skills

KR14

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement
Job CategoryOperations

Relocation: Not eligible

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Skills Required

  • 10+ years of experience within a high-volume manufacturing environment
  • Must have knowledge and experience with NPI
  • Strong experience in Operations
  • Experience with PNL
  • Ability to interface and communicate with different levels of the organization
  • Strong communication skills

Flex Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flex and has not been reviewed or approved by Flex.

  • Healthcare Strength Health, dental, and vision coverage begin on day one with options for dependents, alongside disability, life, mental‑health resources, and fertility/adoption and gender transition support. Plan choice and wellness programs indicate a robust healthcare offering.
  • Leave & Time Off Breadth Paid holidays, paid sick time, company‑wide shutdown days, and in some cases unlimited PTO point to extensive time‑off provisions. Flexible and hybrid work arrangements in certain teams further support work‑life balance.
  • Strong & Reliable Incentives Quarterly bonus checks and performance bonuses supplement base pay, and some roles can earn overtime at 1.5x. These elements strengthen the reliability of cash incentives.

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The Company
HQ: Austin, Texas
52,479 Employees
Year Founded: 1969

What We Do

We’re the manufacturing partner of choice that helps a diverse customer base design and build products that improve the world. We love to hear your thoughts, comments and ideas so feel free to like, share and comment away. Any question or opinion is good to go as long as it is respectful and falls within the scope of this page. Derogatory comments, spam and unsolicited selling are not welcome here and such posts will be removed.

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