Director - Program Management

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director - Program Management
Overview:
Mastercard's Services Technology team is seeking a Director, Program Management to support the Data Commercialization Platform (DCP) Leadership in driving operational efficiency, aligning priorities, and enabling platform-wide execution. In this role, you'll be the connective tissue across a rapidly evolving data ecosystem-bridging Architecture to Engineering, Governance to Product, Cloud to Private Core-to help teams deliver a unified, open Lakehouse foundation that turns complexity into clarity, and strategy into scalable results.
About The Role:
Collaborate with DCP Leadership and partners across Data & Analytics (D&A) to execute the DCP strategic roadmap.
Support delivery of DCP platform priorities by working closely with business leads and cross-functional teams across Mastercard (e.g. Data Strategy & Management, Privacy & Data Protection, MA TECH, Finance, P&C, Communications, Legal, Architecture, etc.).
Develop executive presentations and messaging for internal audiences (e.g. Quarterly Business Reviews, Governance meetings, Strategic Execution, Business Updates, etc.); facilitate clear and consistent communication across the platform.
Drive business reporting to ensure operational excellence; identify insights across DCP execution and provide meaningful recommendations.
Support employee communication and engagement initiatives (e.g. All Hands, directs meetings, Leadership Offsites, Community Engagement, Newsletters); partner with P&C to support Diversity and Inclusion initiatives.
Simplify and structure ambiguous technical problems-uncover root causes, develop solutions, and translate into actionable recommendations.
Lead and manage cross-functional initiatives across ingestion, Lakehouse zones, governance, and platform enablement, ensuring timely execution of key objectives.
Identify, manage, and resolve dependencies and risks across engineering, data governance, and product teams, ensuring transparent communication and status reporting to stakeholders.
All About You:
Proven experience in executive/leadership communications, business reporting, and translating technical strategies into execution plans.
Excellent writing and storytelling skills; ability to "storyboard" and build visually compelling, logically structured presentations.
Highly organized and detail-oriented; skilled at managing competing priorities in a fast-paced, deadline-driven environment.
Intellectually curious with an entrepreneurial, results-driven mindset.
Strong influencing skills-able to anticipate challenges, address issues proactively, and drive alignment across diverse stakeholders.
Trusted partner who can manage sensitive information and exercise sound judgment, discretion, and confidentiality.
Flexible and creative, able to adapt and thrive in an evolving platform and multi-cloud environment.
Strong interpersonal and communication skills, with the ability to build relationships and collaborate effectively at all levels.
Experience identifying risks and implementing mitigating controls, particularly related to data platforms, cloud environments, and data governance.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $143,000 - $236,000 USD
New York City, New York: $172,000 - $283,000 USD