Director, Program Management

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Program Management
Overview
The Director, Program Management role will have responsibility of managing strategic, transformative and business critical programs, supporting the Transfer Solutions business. Transfer Solutions enables a wide range of P2X and B2X non-card payment flows. This role will also have people management responsibilities overseeing the work of junior team members who will assist in managing these programs.
Working with Vice President of Program Management within Strategic Programs team in Transfer Solutions business group, the person in this role will help manage and lead various program activities such as initiative ideation, requirement gathering and validation, program planning, budget management, and vendor engagement across projects. This role will be responsible for engaging with multiple internal (e.g. Product, Engineering, Finance, Legal, Treasury and Controllers) and external (vendors, partners and regulators) stakeholders.
Role
The responsibility is to perform program management across initiatives, enabling an acceleration in initiative execution and maintain momentum throughout the program life cycle. Key responsibilities include:
Program Management: Plan, oversee, coordinate, deliver and assure related projects to achieve strategic objectives.
Stakeholder Management: Engage and manage relationships with key internal and external stakeholders, ensuring their needs and expectations are met.
Risk Management: Identify, assess, and mitigate risks to ensure program success.
Budget Management: Oversee the program budget, ensuring financial resources are used effectively.
Performance Monitoring: Track and report on program progress, using metrics to measure success and identify areas for improvement.
Change Management: Manage changes in program scope, schedule, and resources, ensuring minimal disruption.
Communication: Maintain clear and consistent communication across all levels of the organization.
All About You
- Prior experience of program/project management ownership in complex and multi-functional environment.
- Experience of working with technology and product management teams to deliver projects.
- Strong leadership skills, including getting work done through others, holding others accountable and leading a direction for the team.
- Strong negotiation and influencing skills, and proven ability to lead complex cross-functional projects.
- Proven track record of successfully managing multi-year programs and delivering complex projects on time and within budget
- Excellent verbal and written communication skills including experience of presenting project progress to senior leadership.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.