Director of Program Compliance

Posted 6 Days Ago
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Indianapolis, IN, USA
In-Office
65K-75K Annually
Senior level
Professional Services • Real Estate • Retail • Hospitality
The Role
Direct program compliance activities, including external audits, internal file reviews, policy and procedure updates, contract and grant compliance, accreditation standards, staff training, and program handbook development. Oversee Relias administration and ensure electronic records and agency practices meet service standards, licensing requirements, and contractual obligations. Collaborate with leadership and agency departments to communicate compliance updates and support ongoing quality assurance.
Summary Generated by Built In

Director of Program Compliance

Salary: $65,000 - $75,000

The Director of Program Compliance role involves balancing team and individual responsibilities to facilitate administration and maintenance of The Villages’ policies and procedures, maintain contract compliance, agency accreditation standards, and oversee staff development opportunities. The Director of Program Compliance will understand and follow the agency policies and procedures and be able to articulate them to agency staff. This position supports the agency’s mission, vision, goals, and objectives.

As our Director of Program Compliance you will:

  • Lead preparation for all external program reviews and serve as primary contact for audits related to QA and programs

  • Complete and direct the preparation of internal and peer file review tools

  • Consult with leadership team on updating procedures and policies per contracts and audit results and utilize feedback to update relevant procedures and policies.

  • Oversee administration of Relias

  • Ensures that agency staff are offered proper trainings based on program and service standards

  • Oversee external training opportunities related to service standards and best practices for all staff.

  • Stay up to date on contract and grant compliance and communicate updates to agency departments impacted ensuring electronic records comply with service standards and licensing requirements.

  • Update and create program handbooks and manuals as needed for existing and new programs and ensure compliance with external and internal standards.

Position Requirements:

  • Bachelor’s Degree from an accredited university

  • Five (5) years’ experience directing compliance, data analytics, or related field

Preferred Education and Experience:

  • 2 years supervisory experience

The Villages of Indiana offers a team-oriented environment for case managers, social workers, and other child, family, and social services professionals with flexible scheduling, competitive pay, and benefits package.

The Villages is Indiana’s largest private non-profit provider of Child and Family services, including Foster Care. The Villages champions every child’s right to a safe, permanent, and nurturing home. We are committed to strengthening all families and embracing the dignity and diversity of every child, youth and family served.

Skills Required

  • Bachelor's degree from an accredited university
  • Five years of experience directing compliance, data analytics, or a related field
  • Two years of supervisory experience
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The Company
HQ: The Villages, FL
3,493 Employees
Year Founded: 1986

What We Do

The Villages is a premier 55+ retirement community in Florida, offering a vibrant lifestyle through a diverse array of professionally designed homes and villas. The community is focused on providing residents with exceptional recreation, dining, and shopping amenities, fostering a high-quality living experience. It operates across multiple sectors, including real estate, healthcare, and hospitality, to support its active resident population.

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