Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Specialist Sales & Product Enablement, Consumer - Southeast Asia
Summary
The Director, Specialist Sales & Product Enablement is responsible for driving commercial excellence and product readiness for Mastercard's Consumer Solutions across Southeast Asia. As a product-driven individual contributor, the role partners closely with Product, Account Management, and Business Development teams to strengthen solution positioning, enhance go-to-market execution, and guide customers through Mastercard's value propositions. The focus is on product expertise, market development, and enablement-not quota-carrying sales.
Key Responsibilities
- Lead regional Specialist Sales and product enablement activities, ensuring effective positioning of Consumer Solutions across markets.
- Provide deep product expertise to support customer engagements, solution shaping, and commercial storytelling.
- Develop and deliver enablement assets such as product decks, value frameworks, competitive insights, and sales playbooks.
- Partner with Account Management and Business Development to support deal progression through insights, product clarification, and solution advisory.
- Maintain pipeline visibility and identify product-related opportunities, dependencies, and risks.
- Translate market signals, customer needs, and operational insights into recommendations that inform product roadmap and go-to-market priorities.
- Ensure seamless pre-sales to implementation handoff in partnership with delivery teams.
- Act as the voice of the market to internal product teams, identifying innovation opportunities and driving continuous solution improvement.
Qualifications
- Bachelor's degree or equivalent.
- Experience working with commercial, product, and technical teams to drive solution adoption and market execution.
- Strong understanding of financial services, payments, and competitive landscapes.
- Strong analytical skills with working knowledge of Excel, Power BI, or similar tools.
- Excellent communication, stakeholder management, and presentation capabilities.
- Self-starter who thrives in fast-paced, cross-functional environments.
- Fluency in English.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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