Director, Product

Posted 19 Days Ago
New York, NY
Hybrid
232K-232K
Expert/Leader
eCommerce • Food • Sales • Software
Grubhub connects millions of diners with the food they love from their favorite local restaurants.
The Role
The Director of Product Management at Grubhub will lead strategy and execution for corporate products, oversee client lifecycle, and manage product managers while collaborating with cross-functional teams to drive growth and optimize services.
Summary Generated by Built In
Why Work For Us
Grubhub, part of Wonder Group Inc , is all about connecting hungry diners with our network of over 375,000 merchants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
We're seeking a Director of Product Management to lead our Corporate business vertical, driving strategy and execution for Grubhub's portfolio of innovative B2B products that enable corporate clients to feed and motivate their employees. Beyond Corporate, you'll also own the entire 3-sided marketplace for large orders (catering, group, large value orders) across Demand (customer experience), Supply (restaurant partners), and Service (care & logistics) for all order types: regular orders, group orders, scheduled team orders, and catering.
This role is responsible for overseeing the entire corporate client lifecycle, from onboarding to long-term success. You'll create seamless experiences for corporate partners and build the tools they need to thrive with Grubhub, while optimizing restaurant operations for large orders and ensuring exceptional service delivery. This requires considerable cross-functional ownership across multiple business units - Product, Design, Engineering, Operations, Merchant Supply, Delivery Logistics, and Care teams.
You will have direct responsibility for oversight and thought leadership of multiple product managers within the Grubhub organization. You will work closely with cross-functional teams including engineering, marketing, data analytics, and design to develop and implement strategies that fuel corporate client growth and drive our business objectives.
The Impact You Will Make
  • Help lead and set the company's strategic direction, defining and articulating new opportunities in close concert with executive leadership
  • Create the vision and articulate the short and long term product strategy for your product team, ensuring alignment with the overall product roadmap
  • Establish key performance metrics across all platforms, develop long-term strategies and products to improve them
  • Own the corporate client success product and optimization strategies, ensuring delivery against key performance metrics
  • Build new tracks for corporate client acquisition and growth, calculating risks and leveraging strong strategic background to expand our addressable market
  • Recruit, develop, train, and motivate high-achieving product managers based on Grubhub's company values
  • Work effectively with VP and C-level stakeholders, adapting communication style and approach based on audience
  • Execute strategy across teams to drive growth, partnering with Engineering, Marketing, Sales, and Operations

What You Bring to the Table
  • 10+ years of experience in digital product management with at least 7 years building and managing teams
  • 0 to 1 product development experience: proven track record building products from scratch in ambiguous environments
  • B2B and B2C experience with ability to scale growth through product-led strategies without heavy sales reliance
  • Startup experience and/or ability to thrive with changing priorities and ambiguity
  • Bachelor's degree preferred; MBA is a plus but not required
  • Large-scale e-commerce platform experience with A/B testing, data analytics, and SQL proficiency
  • Executive collaboration with C-level stakeholders across functions, with clear communication that builds trust across hierarchies
  • Hands-on leadership style: able to drive execution directly while building and scaling teams
  • Strong customer empathy with track record of building customer-centric products
  • Proven ability to influence without direct authority and communicate clearly across functions
  • Strong decision-making capabilities and proven ability to develop financial plans

As a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.
Base Salary: $232,000 per year.
Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
And Of Course, Perks!
  • Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical, dental and vision benefits, 401k, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Free Meals. Our employees get a weekly Grubhub credit to enjoy.
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].

Top Skills

Data Analytics
SQL

What the Team is Saying

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The Company
HQ: Chicago, IL
10,000 Employees
Year Founded: 2004

What We Do

At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society.

Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over hundreds of thousands of merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering.

Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more.

Why Work With Us

Our teams thrive in a fast paced environment that strives to reflect the diversity of our customers and the communities we serve. We value curiosity and data-driven mindsets to empower each other to think like owners, and innovate like entrepreneurs all while maintaining a healthy work-life balance and offering opportunities for professional growth

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Grubhub Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer a flexible working environment where we value our in-person culture, while balancing the needs of our people with the needs of the business.

Typical time on-site: Flexible
HQChicago, IL
New York, NY
Learn more

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