We’re seeking a Director of Product who is both a strategic visionary and hands-on operator. This “player-coach” will mentor and manage product managers while directly leading a cross-functional squad. Reporting directly to the CEO, you will help shape Pelago’s product future, setting the vision, aligning teams around it, and delivering member-centric experiences that drive engagement and retention. Success in this role requires not just executional excellence, but also cultural alignment and the ability to craft stories that inspire confidence in our mission.
This is a hybrid role with a high-collaboration rhythm (4 days/week in our NYC office).
In this role you will…- Shape Vision: Define and communicate a bold, inspiring product strategy that drives Pelago’s mission and next stage of growth.
- Lead & Coach: Manage, mentor, and grow a team of PMs while modeling hands-on execution.
- Own & Execute: Directly lead a cross-functional squad, rolling up your sleeves to deliver member-facing features with excellence.
- Champion Member-Centricity: Embed the voice of the member in all decisions - balancing behavioral insights, data, and empathy.
- Drive Cross-Functional Alignment: Partner with design, engineering, clinical, data, and commercial teams to ensure seamless collaboration and impact.
- Tell the Story: Translate strategy and vision into clear, compelling narratives that resonate with executives, the board, and Pelago’s broader teams.
- 7-10+ years of product management experience, including managing and mentoring PMs.
- Proven ability to set vision and drive execution in high-growth consumer product environments.
- Strong record of building high-engagement consumer products with measurable outcomes.
- Exceptional cross-functional leadership skills, able to inspire and align diverse teams.
- Analytical mindset with fluency in metrics that matter (engagement, retention, outcomes).
- Skilled storyteller who can craft compelling narratives to inspire internal teams, executives, and external stakeholders.
- Alignment with Pelago’s mission-driven values and ability to help strengthen our culture.
- Bonus: Experience in healthcare or regulated industries.
We have a whole host of perks for our people! From life essentials to nice-to-haves, there are more than a few good reasons to love working with us. We strive to ensure Pelago employees have equitable access to healthcare, wellbeing, time away, and then some.
- Generous and meaningful equity package
- Full Medical, Dental, & Vision coverage
- 401k Plan
- Unlimited PTO Policy, 10 paid holidays, & company wide “Me Time” Days
- Paid maternity, paternity & new parent leave
- Flexible working environment
- Annual Learning and Development stipend to support continued learning and career development
- Wellness Reimbursement Program
- Access to Reproductive & Family Planning Care
- Substance Use Support for employees and family members
At this time, we are unable to offer visa sponsorship for this position.
The provided range reflects our US target salary range for this full-time position, which is part of our broader total compensation package, including incentive bonus program, stock options, comprehensive benefits, and incentive pay applicable to eligible roles. Individual pay within the range will vary based on a variety of factors like role-related experience and education, internal pay equity, and other relevant business factors. At Pelago, we are committed to an equitable and fair pay philosophy and review total compensation for our employees at least twice a year.
Top Skills
What We Do
Pelago is the world’s leading virtual clinic for substance use management.
We are transforming substance use support—from prevention to treatment—delivering education, management skills, and opportunities for positive change to members struggling with substance use, most commonly tobacco, alcohol, or opioids.
Our solution gives employers the means to offer on-demand, personalized support to workers seeking to live healthier lives. Pelago’s cognitive behavioral therapy (CBT) and medication-assisted treatment (MAT) programs deliver convenient, accessible, and effective support that seamlessly integrates with health plans, pharmacy benefit managers, and wellness platforms.
To date, Pelago has helped more than 750,000 members manage their substance use and improve their lives. Visit www.pelagohealth.com for more information.
