Jobs at Pelago

Own Pelago’s AWS-based platform and event-driven data infrastructure, including Terraform-managed environments, CI/CD, pipelines, observability, alerting, reliability, and cost optimization. Build reusable patterns for data sources and services, support analytics and member-facing features, and enable agentic workflows. Partner with product, clinical, analytics, and commercial teams while participating in on-call and incident response. The role requires strong product judgment, autonomous decision-making, and attention to privacy, safety, and regulated healthcare concerns.

Own end-to-end product design for Pelago’s AI-supported behavioral health experiences across Sona and the Pelago app. Design voice, conversational AI, mobile, and web interactions; conduct research and usability testing; create flows, prototypes, and polished interfaces; collaborate with Product, Engineering, Clinical, and Growth teams; and improve member journeys, accessibility, trust, and care transitions through analytics and feedback.

Leads Pelago’s enterprise employer account-based marketing program, including account prioritization, buying-group messaging, paid and contact-based advertising, web conversion, and commercial campaign coordination. Partners with Sales, Business Development, Channel Marketing, Product Marketing, Events, and GTM Systems to advance complex, multi-stakeholder opportunities. Owns account engagement reporting, marketing budgets, digital channels, and AI-enabled personalization and research. Requires strong ABM, B2B marketing, paid media, analytics, and cross-functional leadership experience.

Design and own scalable dbt data models and semantic layers, define and govern company-wide metrics, build data quality and observability practices, enable analytics for experimentation and AI workflows, and align cross-functional stakeholders while mentoring analytics engineers.

Own renewal messaging cadence, retention metrics, and revenue-driving lifecycle programs. Build proactive reporting and measurement standards for renewal health, support activation and engagement initiatives, and design segmented communication programs. Partner with Product and Client Marketing to connect billing cycles, member experiences, and lifecycle messaging. Develop broader expertise in segmentation, cadence design, and activation strategy.

Pelago invites candidates to join its talent community. Submit your information to be considered for current or future roles; Pelago reviews submissions regularly and will contact aligned candidates. The company provides virtual substance use management services.

Own product areas end-to-end, designing and shipping secure, observable AI-augmented software across backend, frontend, and data surfaces. Collaborate with product, design, data, and clinical teams, use experimentation and data to validate impact, and improve engineering practices for safety, reliability, and scale.

Lead and grow a hands-on engineering team building AI-native, member-impacting health products. Own end-to-end delivery from discovery through production, set technical direction, drive experiments and reliable deployments, and partner cross-functionally to improve clinical and business outcomes.

Own product areas end-to-end: discover, prototype, ship, and iterate. Build secure, well-tested, observable full‑stack systems; partner with product, design, data, and clinical teams; use data and experimentation to validate impact; improve AI‑native development practices and engineering systems while balancing speed, safety, and reliability in a regulated healthcare context.