Xero
Xero’s online accounting software connects small business owners with their numbers, their bank, and advisors anytime.
San Francisco, CA, USA
Remote

Director of Product

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Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 


At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.


How you’ll make an impact


In this role, you will lead Xero’s efforts to sustainably grow the US market, which is a key market for Xero. You’ll provide strategic, commercial, and technical leadership across all the teams at Xero needed to drive sustainable growth for the US business. You’ll ensure teams’ alignment with overall Xero strategy and customer requirements, drive the execution of key projects, own communication with stakeholders around the globe, and build empathy for, and understanding of your users. You will also mentor and manage other PMs to ensure the right things are built at the right time at a high level of product quality.

What you’ll do

  • Develop and maintain an evergreen product strategy and roadmap for your area
  • In collaboration with design and engineering teams, build beautiful, innovative products that delight customers and help Xero achieve its business objectives 
  • Work with other product teams and other teams within Xero to create a framework of quantitative metrics that demonstrate the success or otherwise of product evolution and product marketing
  • Be accountable for the commercial success of the capabilities you create in the products you are responsible for
  • Define, own and communicate the product roadmap and prioritization (including development of business cases) to best determine how to service new customer acquisition, retention and conversion
  • Build and lead effective teams of product managers, developers, designers, and analysts that continually improve and deliver value to our customers
  • Contribute to the improvement of Xeroʼs product leadership capability
  • Cultivate a fun, rewarding, innovative and results-driven culture that lives and breathes our Xero values

Success looks like

  • Continuous delivery of industry-leading products for Xero partners and customers
  • Creation, communication, and constant evolution of a roadmap that supports growth of the products and reflects the changing needs of customers
  • Attracting and retaining the best talent to maintain a world-class team
  • Cultivating a fun, rewarding, agile and results-driven culture

What you’ll bring with you

  • Minimum qualifications :
  • 12 years of experience in product management, co-founder, or related technical role
  • 5 years of experience building and shipping technical products.
  • Experience creating product roadmap(s) from conception to launch, driving the product vision, defining the GTM strategy, and leading design discussions

  • Preferred qualifications:

  • 5 years of people management experience with direct reports.
  • Experience managing day-to-day product, technical, and design direction for large scale systems.
  • Experience in one or more of the following: SaaS, Cloud, enterprise, consumer, or similar space.
  • Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing
  • Ability to influence multiple stakeholders, achieve strategic goals and evolve product strategy based on research, data, and industry trends."

Why Xero? 

Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.


Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience. If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

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Candidate Location Eligibility:
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Greensboro, NC
Hampton Roads, VA
Houston, TX
Jacksonville, FL
Las Vegas, NV
Lincoln, NE
Los Angeles, CA
Miami, FL
Minneapolis–Saint Paul, MN
New York City, NY
Ogden, UT
Omaha, NE
Orlando, FL
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Wichita, KS
Wilmington, NC

What are Xero Perks + Benefits

Xero Benefits Overview

Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Culture
Volunteer in local community
Xero employees are given a day off each year to volunteer in their communities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Remote work program
Typically, we work from home as needed. During COVID, all employees are working remotely and have access to stipends to access the equipment they need to be successful.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
42% of Xero's leadership team is female, while our Board of Directors maintains an equal gender balance. Xero was included in Bloomberg's 2020 Gender Equality Index report.
Mandated unconscious bias training
All Xero employees will complete online unconscious bias training during on-boarding
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
The talent and leadership teams at Xero are committed to building diverse talent pipelines that reflect the communities we serve.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA
Disability insurance
Xero's long and short term disability plans provide income protection at 60% of annual base salary
Dental insurance
Cigna dental PPO plan
Vision insurance
VSP vision plan
Health insurance
Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees
Life insurance
Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000
Pet insurance
Wellness programs
Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health
Team workouts
Mental health benefits
Concern EAP benefits for all employees
Wellness days
Financial & Retirement
401(K)
401(K) matching
Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions
Company equity
All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period
Child Care & Parental Leave
Generous parental leave
26 weeks paid parental leave.
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Generous PTO
Xero offers 21 days of paid time off, 10 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day
Paid volunteer time
Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year
Paid holidays
Paid sick days
Each employee is granted 10 wellness days per year in addition to our generous PTO
Flexible time off
Office Perks
Commuter benefits
Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses
Company-sponsored outings
Annual holiday party, as well as a summer celebration!
Free snacks and drinks
You find a variety of fruit, chips, nuts, snack bars, sodas and iced tea in the Xero kitchen
Some meals provided
Breakfast each Tuesday and lunch every Thursday from a variety of local vendors
Company-sponsored happy hours
Happy hour starts every Friday at 4!
Fitness stipend
Our monthly health reimbursement plan can be used towards your fitness membership or a variety of other health related wellness programs
Meditation space
Professional Development
Job training & conferences
Teams have budget set aside each year to support growth and up-skilling
Lunch and learns
Promote from within
Customized development tracks
Personal development training

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