Director, Product Pricing Strategy - San Francisco, CA

As the Director, Product Pricing Strategy, you will be responsible for developing and driving company pricing strategy for PagerDuty products.  Read on for the impact you can make as a senior contributor to our ongoing pricing initiatives + innovation. 

Reporting to the VP, Pricing, expect to play a key role in enabling the company’s rapid growth, helping to extend the PagerDuty Operations Cloud and expand our routes-to-market while supporting cross functional teams like  Product Management  in optimizing pricing and packaging for the launch of new products and as well as ongoing maintenance. 

Collaborate and work with the Pricing Team to develop, document and execute scalable pricing programs, policies and practices for operationalizing our pricing framework across regions, channels and key business segments.  

You will partner closely with senior executives and leaders across product management, engineering, finance, sales, marketing, business applications and other teams to craft PagerDuty’s pricing and packaging strategy and operations for innovation, growth, profitability and market leadership.

Key Responsibilities: 

• Design frameworks for effective and scalable price setting and multi-product attach, including people, process and system implications
• Research market, emerging trends, industry/competitive pricing and recommend price actions
• Develop pricing optimization roadmaps aligned with market opportunity, product strategy and profitability goals
• Drive cross-functional project management, data analysis and modeling for assessing options, impact and actionable recommendations
• Translate strategy into execution with actionable plans
• Develop and deliver sales enablement collateral
• Work with sales team to provide guidance on deal structure on large or non-standard opportunities
• Advise on system requirements to support pricing framework
• Analyze our business, identify improvement opportunities, and develop actionable plans in collaboration with other teams across the company
• Effectively communicate strategy and recommendations verbally and through written narratives for executive consumption
• Become an expert in PagerDuty’s business with a deep understanding of our products, the markets we serve and competitors we face
• Bring your experience and insights to positively influence decision making
• Help to develop and drive culture for a team of product and pricing professionals

Basic Qualifications: 

• You have 3+ years work experience with SaaS subscription monetization strategies, pricing principles, building business models, GTM strategies, like consumption based pricing models
• You have a good working knowledge of the Software / SaaS industry, ideally with domain exposure to DevOps, IT Ops or infrastructure software and ability to ability to ramp quickly in new technology areas
• You possess strong analytical and financial abilities and have prior experience managing strategic initiatives with minimum supervision  
• You excel in areas of strategy development, business analysis and financial modeling, problem solving and project management
• You are a strong communicator, able to convey complex ideas in a clear, concise manner (verbally and in writing like narrative style storytelling) with comfort across business and technical discussions

Preferred Qualifications: 

• You hold an MBA degree from a world-class institution and Bachelor’s degree with strong academic performance 
• You are an entrepreneurial self-starter who takes initiative in a fast-paced, innovative high-growth environment, with the ability to collaborate cross-functionally, build consensus and influence others.
• You have 8+ years work experience at a top-tier consulting firm, pricing, marketing, finance or corporate strategy function and track record of high performance

**This role is expected to come into our San Francisco, CA office 1 day per month, so you can thrive in your new role and fully embrace being a Dutonian!**

**The base salary range for this position is 179,000 - 289,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.**