Director of Product Portfolio Operations, Platform Engineering

Job Description
You are a proven leader with a passion for delivering high-quality products. Join our innovative team and help us ensure that our products meet and exceed the needs of our customers.
As a Product Portfolio Operations Director in Core Platform Engineering, you are an expert in creating cross-product synergies. As a leader on the team, you leverage your advanced capabilities to innovate on cross product-line coordination, remove barriers to success, and create ways for teams to continuously innovate on solutions-focused products and product features.
The Core Platform Engineering team is responsible for key technology products that enable Chase businesses. This includes a microservices framework that enhances security, controls, and data management, an Environment as Code platform simplifying how we manage and govern cloud resources. Additionally, we develop an analytics and governance tool for all products and an API management platform that supports developers both within Chase and externally.
Job responsibilities

• Works across products and product lines to help ensure delivery against business objectives
• Executes the strategy for reporting and communications to support our portfolio management operations and change initiatives
• Oversees and coaches a team to best implement the strategy for adapting and executing the full product-line framework and ensures our core cross-product priorities, sequencing, and trade-offs are realized
• Implements portfolio-level tracking of controls, financials, resourcing needs, and key prioritization decisions
• Works with leaders across multiple lines of business, finance partners, and strategy leads to execute on portfolio planning, prioritization and tracking of outcomes

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise in program management, product delivery, technical program management, or performance optimization
• Proven ability to manage and implement operational effectiveness and portfolio management initiatives
• Proven ability to operate within the product development life cycle and agile methodologies
• Proven ability to manage and build a high performing team
• Bachelor's Degree in Business, Computer Science, or related field
• Experience in Product Delivery or exposure to Technology or Platform products

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.