For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
Position Description:
We are seeking an experienced Director of Product, Payments to lead our B2B payment platform business serving the restaurant and convenience store industries. You will be responsible for defining the product vision and ensuring operational excellence across our payment ecosystem. This role requires a blend of product strategy, technical understanding of payment technologies, and operational leadership to drive innovation and cross-sell value through PAR’s broader platform.
Position Location:
Remote USA
The team will exercise judgment in determining when in-person presence adds value. Occasional in-person meetings, leadership sessions, and team events will take place in the global company locations.
Reports To:
SVP, Product
What We’re Looking For:
Requirements:
7-10 years in product management and operations, with minimum 3-5 years in payment technologies
Experience in the restaurant, convenience store, or retail tech space highly preferred
Experience integrating payments with POS, inventory, and loyalty platforms will make you stand out
Track record of launching successful B2B payment products
Strong understanding of card processing, ACH, wire, wallets, and emerging payments
Success in cross-selling strategies
History of managing cross-functional teams in a fast-paced environment
Experience in transaction fee optimization and merchant negotiations
Strong background in scaling ops for high-volume systems
Additional skills:
Familiarity with restaurant and c-store business operations can make you stand out
Strong knowledge of PCI DSS, AML, KYC, and payment compliance
High technical aptitude and ability to work with engineering
Strategic thinker around bundling and solution packaging
Analytical and data-driven decision-making skills
Excellent communication and stakeholder management
Expertise in risk management and fraud prevention
Leadership and mentoring abilities
Ability to thrive in ambiguity and bring structure to scaling teams
Customer-first mindset with a passion for innovation
Unleash your potential: What you will be doing and owning:
Product Leadership
Define and execute the strategic vision and roadmap for the payment platform
Deliver innovative solutions tailored to food service and retail ops
Align product development with market opportunities and customer value
Translate business needs into technical requirements
Identify and execute cross-sell opportunities across PAR’s ecosystem
Operational Excellence
Oversee daily platform operations ensuring reliability and performance
Drive operational KPIs and continuous improvement
Manage risk, compliance, and fraud prevention for food/retail environments
Build strong partnerships with processors, banks, and regulators
Optimize costs and develop bundled solution strategies
Team Leadership
Build and lead high-performing product and ops teams
Cultivate a culture of innovation and customer-centricity
Align cross-functional teams across Sales, Eng, Marketing, and Legal
Represent PAR at industry events and with executive stakeholders
Develop team objectives, incentive plans, and growth opportunities
Interview Process:
Interview #1: Video Screen with Talent Acquisition Team
Interview #2: Video interview with the Hiring Manager (via MS Teams)
Interview #3: Video interview with the Team (via MS Teams)
Interview #4: Video panel presentation interview with the Team
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
Skills Required
- 7-10 years in product management and operations, with minimum 3-5 years in payment technologies
- Experience in the restaurant, convenience store, or retail tech space
- Experience integrating payments with POS, inventory, and loyalty platforms
- Track record of launching successful B2B payment products
- Strong understanding of card processing, ACH, wire, wallets, and emerging payments
- Success in cross-selling strategies
- History of managing cross-functional teams in a fast-paced environment
- Experience in transaction fee optimization and merchant negotiations
- Strong background in scaling operations for high-volume systems
- Familiarity with restaurant and c-store business operations
- Strong knowledge of PCI DSS, AML, KYC, and payment compliance
- High technical aptitude and ability to work with engineering
- Strategic thinking around bundling and solution packaging
- Analytical and data-driven decision-making skills
- Expertise in risk management and fraud prevention
- Leadership and mentoring abilities
- Ability to thrive in ambiguity and bring structure to scaling teams
- Customer-first mindset with a passion for innovation
PAR Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PAR Technology and has not been reviewed or approved by PAR Technology.
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Leave & Time Off Breadth — Policies highlight unlimited PTO for many roles, paid holidays and sick time, and generous parental and family leave. Time-off flexibility is emphasized alongside hybrid/remote options.
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Retirement Support — Offerings include a 401(k) with company matching and access to retirement-oriented savings programs. Financial benefits are presented as part of a comprehensive total rewards package.
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Wellbeing & Lifestyle Benefits — The benefits suite includes medical, dental, and vision coverage, mental health support through an EAP, wellness days, and fitness/wellness reimbursements. Additional perks such as stipends, snacks, and flexible work arrangements support day-to-day wellbeing.
PAR Technology Insights
What We Do
PAR is a leading global provider of software, systems, and service solutions to the restaurant and retail industries. Today, with 50+ years of experience and point of sale systems in nearly 100,000 restaurants and more than 110 countries, PAR is redefining the point of sale through cloud software and bringing technological innovation to all corners of the enterprise. PAR Technology Corporation's stock is traded on the New York Stock Exchange under the symbol PAR. For more information, visit www.partech.com. PAR Technology was founded in 1968 and its current CEO is Savneet Singh. Since its inception 55 years ago, PAR Technology has grown to 1500 employees.
Why Work With Us
At PAR, we believe we’ll win or lose through the culture we build. Our culture is built on 4 values: Speed, Ownership, Focus and Winning Together. For PAR to win, we need our customers, our employees, our suppliers, our shareholders, and our community to succeed. We believe by committing to these values in all our endeavors.
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