Director of Product Operations - BTP

Posted 13 Days Ago
Be an Early Applicant
Arlington, VA, USA
Hybrid
Senior level
Professional Services • Social Impact
The Role
Run the product team's operating system: establish cadence, planning, prioritization, onboarding, knowledge management, vendor and partner interfaces, track commitments/risks, and build data, tooling, and reporting to inform leadership during the Be The People launch.
Summary Generated by Built In
Stand Together is a philanthropic community that helps America’s boldest changemakers tackle the root causes of our country’s biggest problems, from education to the economy, broken communities, and toxic division, among dozens of other pressing issues. We provide our partners with access to resources including funding, thought leadership, a network of peers, and a playbook for applying proven principles to transform lives and society. 

As the Director of Product Operatins, your role will be to run the operating system for the product team. You will set cadence, drive cross-functional execution across engineering, product, design, and 24/7 operations, and own onboarding for a growing team during the most consequential six months of the Be The People launch. 

How You Will Contribute

    • Establish and run the team's operating rhythm, including planning, prioritization, status, and weekly leadership reviews. 

    • Own onboarding for new hires across the Digital Ecosystem, including the second engineering team and operational roles. 

    • Develop the communication and knowledge resources that keep the team, partners, and stakeholders informed and aligned as the platform evolves. 

    • Manage the interface between internal staff, the staff augmentation engineering partner, and Work & Co. 

    • Track program-level commitments, dependencies, and risks; surface and unblock decisions. 

    • Stand up the data, tooling, and reporting that give leadership a clear read on platform health and team capacity. 

    • Partner with the interim Director of Engineering on knowledge transfer planning and milestones. 

What You Will Bring

    • Eight or more years of operating experience in product, engineering, or program leadership, including chief of staff or director-level operations roles. 

    • Track record of running operating cadence for a multi-team product organization. 

    • Strength in onboarding, knowledge management, and turning tribal knowledge into durable process. 

    • Comfort working across vendor, contractor, and full-time staff structures. 

    • Strong written communication and a bias for clarity in writing decisions, status, and risk. 

    • Background in a startup, early-stage, or entrepreneurial environment. 

    • Track record of using AI-enabled tools and practices to accelerate your work. 

    • Enthusiasm for Stand Together's mission and principle-based approach. 

    • Enthusiasm to contribute to Stand Together's vision and principled approach to solving problems, and a commitment to stewarding our culture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect.
    •  

What We Offer

  • Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.
  • A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
  • Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents.

Our Values: Working for an organization within the Stand Together philanthropic community is different from many other places. The culture is deeply rooted in Principle Based Management® (PBM®), a framework guided by the principles that drive human progress, such as dignity, openness, and bottom-up empowerment. PBM® empowers employees to be entrepreneurial, to innovate, and to continually drive transformation.   
 
We believe diversity fuels creativity, broadens knowledge, and helps drive success.  That is why we’re proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty, dignity, and respect.

Skills Required

  • Eight or more years of operating experience in product, engineering, or program leadership (including chief of staff or director-level operations roles).
  • Track record of running operating cadence for a multi-team product organization.
  • Strength in onboarding, knowledge management, and institutionalizing tribal knowledge into durable processes.
  • Comfort working across vendor, contractor, and full-time staff structures.
  • Strong written communication and a bias for clarity in writing decisions, status, and risk.
  • Background in a startup, early-stage, or entrepreneurial environment.
  • Track record of using AI-enabled tools and practices to accelerate work.
  • Enthusiasm for Stand Together's mission and principle-based approach, and commitment to stewarding organizational culture.
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The Company
HQ: Arlington, VA
1,400 Employees
Year Founded: 2003

What We Do

Stand Together is a philanthropic community that partners with America's boldest changemakers to tackle the root causes of the country's biggest problems. By providing funding, a unique network, and a proven management playbook, they empower nonprofit leaders, educators, and activists to drive lasting solutions in areas like education, economic opportunity, and community development, ultimately helping people realize their full potential and live lives of meaning.

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