The Director of Product Management will play a pivotal role in shaping the future of YUM Connect's guest experience. You'll oversee the development and execution of our Omni-Channel Experience Platform, ensuring a seamless and personalized journey for our guests across all touchpoints. By collaborating closely with design, engineering, data science, operations, and marketing teams, you'll unlock new revenue streams and enhance guest engagement.
Responsibilities- Lead the vision, strategy, and execution of the Omni-Channel Experience Platform, ensuring a consistent and personalized guest experience.
- Manage core capabilities including Menu Management, Loyalty, Pricing, and Promotions, acting as the connective tissue between marketing, operations, and technology.
- Partner with cross-functional leaders to create frictionless guest journeys across web, mobile, kiosk, drive-thru, and third-party delivery channels.
- Identify and unlock new revenue and engagement opportunities through innovative product strategies.
- Drive the product roadmap, prioritizing features and enhancements based on business needs and customer feedback.
- Collaborate with design and engineering teams to ensure a high-quality, user-centric product experience.
- Stay updated on industry trends and best practices, incorporating them into our product strategy.
- Conduct market research and competitive analysis to inform product decisions and positioning.
- Foster a culture of data-driven decision-making, utilizing analytics to measure and improve product performance.
- Mentor and guide the product management team, fostering a collaborative and innovative work environment.
10+ years of product management experience, with 4+ years leading product teams; experience in multi-channel consumer technology, retail, or restaurant platforms strongly preferred.
Proven success delivering complex, platform-based products that drive measurable impact across multiple channels.
Deep expertise in one or more of the following: menu management, loyalty systems, pricing and promotions, personalization, or marketing technology.
- Strong leadership and collaboration skills, with the ability to influence and partner with cross-functional teams.
- Analytical mindset with experience in data-driven decision-making and a passion for continuous improvement.
- Excellent communication and presentation skills, with the ability to articulate complex ideas clearly.
- Experience in the restaurant or hospitality industry is highly preferred.
- Bachelor's degree in Business, Computer Science, or a related field; Master's degree is a plus.
Salary Range: $160,400 - $220,000 annually + bonus eligibility and stock-based compensation. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.
Skills Required
- 10+ years of product management experience
- 4+ years leading product teams
- experience in multi-channel consumer technology, retail, or restaurant platforms
- Bachelor's degree in Business, Computer Science, or a related field
- Master's degree
Yum! Brands Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Yum! Brands and has not been reviewed or approved by Yum! Brands.
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Leave & Time Off Breadth — Corporate roles include four weeks of vacation, year‑round half‑day Fridays, company holidays, dedicated “Live Well” days, and paid volunteer days. These policies contribute meaningfully to overall compensation value for corporate employees.
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Wellbeing & Lifestyle Benefits — Offerings include free access to mental‑health counselors, onsite/virtual wellness tools, onsite gyms in select offices, and wellbeing discounts. Smoking‑cessation and weight‑management programs further bolster lifestyle support.
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Parental & Family Support — Benefits span family‑planning coverage such as adoption, fertility, and baby‑bonding leave. Corporate materials also note enhanced parental leave for U.S. corporate employees.
Yum! Brands Insights
What We Do
Yum! Brands, Inc., based in Louisville, Kentucky, and its subsidiaries franchise or operate a system of over 55,000 restaurants in more than 155 countries and territories under the Company’s concepts – KFC, Taco Bell, Pizza Hut and the Habit Burger Grill. The Company's KFC, Taco Bell and Pizza Hut brands are global leaders of the chicken, Mexican-style food, and pizza categories, respectively. The Habit Burger Grill is a fast casual restaurant concept specializing in made-to-order chargrilled burgers, sandwiches and more. What makes Yum! a great place to work? It's our people. As the world's largest restaurant company, we invest in people capability so that our global workforce can make the most of their careers. With ongoing opportunities for personal and professional success, we've built a culture that rewards and recognizes great effort while providing the flexibility that is so important to all of us.
