Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel.
Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we’re building a team to shape the future of direct mail.
The Role
As the Director of Product Marketing, you will serve as the strategic anchor for the Product organization, owning the product’s positioning, messaging, and the creation of enablement materials to fuel Lob’s growth. In this high-impact role, you will bridge the gap between technical complexity and customer value. You are a strategic operator capable of turning product innovation into market leadership. You thrive in high-leverage roles where you define the vision and personally drive the execution engine to bring it to life. You will position Lob as the only choice for companies that want an agile, easy-to-use partner they can trust to unlock direct mail as a predictable and reliable customer communication channel, solidifying our role as a Trusted Advisor.
As a Director, Product Marketing you will…- Architect the Solution Narrative and Launch Strategy: Own the end-to-end go-to-market plan for new solutions and product updates. You will move beyond single launches to define how we position our product portfolio to drive adoption and articulate the customer business outcomes ensuring our message lands with impact across the entire customer lifecycle.
- Drive Revenue & Sales Velocity: Partner with Sales leadership, the Head of GTM Strategy, and Director of Enablement to build a scalable enablement machine. You will create and own the core assets (competitive battle cards, objection-handling frameworks, solution design narratives and sales play documentation) that Enablement uses to train sellers how to diagnose the business problem and articulate why Lob is the modern standard for direct mail.
- Lead Competitive Strategy & Market Intelligence: Lead the charge in partnership with the Revenue team and SMEs in defining how we win against a diverse competitive landscape. You will build distinct positioning and sales playbooks to effectively compete against both legacy commercial printers and newer programmatic solutions, ensuring our sales team understands exactly how to articulate our unique value against each.
- Own Positioning & Messaging Architecture: Define the foundational messaging framework that powers downstream marketing. You will translate complex technical capabilities into a clear, high-altitude value proposition that resonates with both Engineering teams and Marketing/Ops executives.
- Leverage AI as a Growth Multiplier: Utilize AI tools such as Lovable, Figma AI, Descript, and copilots to rapidly draft and scale onboarding assets, video scripts, and prototype flows. Treat AI as leverage to significantly extend your reach and impact, enabling you to operate with the output and efficiency of a small growth team.
- Influence Pricing & Packaging: Partner with Product, Revenue Operations and Finance to evolve our pricing and packaging strategies. You will provide market data and buyer insights to help model structures that maximize adoption and revenue retention.
- Serve as a Market Evangelist: Act as a subject matter expert and spokesperson for Lob. As opportunities arise, you will represent the company at key regional events, customer councils, and in press briefings, turning technical expertise into industry thought leadership.
- 10+ years of GTM experience: Significant experience in Product Marketing or Product Management within high-growth enterprise software or SaaS.
- Deep Competitive Strategy: You have a track record of winning in complex markets. You know how to conduct deep research to distinguish us from diverse competitors—ranging from traditional incumbents to emerging tech players—and translate that intel into winning sales plays.
- Strategic Execution: You are a senior strategist who stays close to the work. You excel in roles where you drive impact through high-quality output and cross-functional influence rather than just managing large teams.
- API & MarTech DNA: You have a proven track record of marketing technical products. You understand the nuances of the "API economy" and can seamlessly translate complex documentation into compelling business value for non-technical CRM and Marketing leaders.
- Elite Storytelling Skills: You are a master craftsman of messaging. You can distill complex technical concepts into clear, energizing narratives that inspire action.
- Executive & Event Presence: Experience effectively representing a brand at industry conferences and dealing with media/analysts. You are comfortable on stage and can turn a booth sponsorship into a pipeline-generating activity.
Data-Driven Decision Making: You don’t just track projects; you measure impact. You are comfortable using data (CAC, LTV, Win Rate, Pipeline Velocity) to justify decisions and optimize spend
Compensation information
Base: $164,250 - $200,250 + Variable: $18,250 - $23,500
<#LI-REMOTE #LI-GD1
“Lob’s salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.”
We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above.
If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!
Our Commitment to Diversity
Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
Recent awards
#88 on BuiltIn's Best Remote Midsize Companies to Work For in 2025
BuiltIn Best Remote Midsize Companies to Work For in 2024
BuiltIn Best Midsize Companies to Work For 2022
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What the Team is Saying
What We Do
Lob provides the building blocks for developers to automate the offline world. We provide insight into deliverability with piece-by-piece tracing and utilize our proprietary Print Delivery Network to streamline production across fully redundant nodes all over the country. Our mission is to make mail intelligent, by providing a product that is fast, personalized, and sustainable!
Why Work With Us
We believe automation is a catalyst for business success, and we’re looking for unique people like you to bring to life our vision of increasing the connectivity between the offline and online worlds. We are proud to be a carbon neutral business!
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Lob Offices
Remote Workspace
Employees work remotely.
We are a remote first company! We celebrate flexibility in our working environment by being a remote first company and sponsoring co-working space use.
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