Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.
We're hiring a Director of Product to lead the team behind our Enterprise Systems business unit, which owns two of our most critical surfaces: the member portal and our policy administration platform. Together, these systems power how our customers interact with their policies and how our business operates at scale.
You'll lead a team of product managers and partner closely with engineering, design, analytics, sales, marketing, and operations to build experiences that customers love and infrastructure the business can grow on. You'll set the strategy, shape the roadmap, and drive execution from zero-to-one launches through long-term platform investments.
This is a high-ownership role for a builder.We're looking for someone with a track record of shipping and scaling product at a leading consumer technology company, thinks rigorously about users and data, and operates with urgency.
Duties and Responsibilities:
- Set the vision. Define a clear medium- and long-term strategy for the member portal and policy administration platform, grounded in customer insight and business goals.
- Own the roadmap. Build a data-informed roadmap that balances new product bets, platform investments, and continuous optimization — and deliver against it.
- Lead cross-functionally. Partner with engineering, design, analytics, marketing, sales, and operations to ship end-to-end experiences that move the business.
- Drive execution. Stay close to the work. Lead product development from ideation through launch and impact measurement, removing friction wherever it appears.
- Build a strong experimentation culture. Establish a rigorous testing cadence that combines incremental optimization with bigger bets, and instill best practices for measurement.
- Scale the platform. Work with sales, operations, and policy admin teams to set clear goals for performance, reliability, and user experience — solving with both technology and process.
- Build the team. Hire, coach, and develop a high-performing team of product managers.
- 8+ years in product management, including time at a top internet or consumer technology company where you've shipped and scaled products with significant user impact.
- 2+ years managing product managers in a high-growth environment, with a track record of hiring and developing strong talent.
- Experience owning a consumer or business product with measurable growth outcomes — usage, retention, revenue, or all three.
- Strong analytical instincts. You're fluent in data, set sharp success metrics, and make decisions based on evidence.
- Excellent product judgment and taste. You have a point of view on where the product is going and what "great" looks like.
- Technical and design fluency strong enough to be a real partner to engineers and designers — not just a stakeholder.
- An owner's mindset. You move fast, run toward hard problems, and hold a high bar for impact.
- Strong cross-functional leadership. You build trust quickly, drive alignment, and make decisions when consensus isn't possible.
- Experience with client portals, policy administration systems, or other complex enterprise platforms preferred.
- Background in insurance, fintech, or other regulated industries where compliance and trust matter preferred.
#LI-I #LI-MK1
The US national base salary range for this full-time position is $184,000 - $324,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits.
You can find further details of our US benefits at https://www.ethoslife.com/careers/
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.
We are an equal opportunity employer.. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.
To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.
Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.
We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.
Skills Required
- 8+ years in product management
- 2+ years managing product managers
- Experience with consumer or business product growth outcomes
- Strong analytical instincts and fluency in data
- Excellent product judgment and taste
- Technical and design fluency
- Experience with client portals or complex enterprise platforms
- Background in insurance, fintech, or regulated industries
What We Do
Ethos makes getting life insurance instant and easy. Our approach blends technology and industry expertise, and the human touch to deliver an incredible life insurance experience. Ethos has raised over $400 million of capital from Sequoia, Accel, Google Ventures, Goldman Sachs, Softbank and more. We are one of the largest U.S. life insurance issuers. We continue to scale quickly and are looking for passionate Ethosaurs to protect the next million families.
Why Work With Us
Ethos is powered by people from all kinds of backgrounds. We embrace a one-team, one-dream mentality, while encouraging Ethosaurs to speak their mind and act boldly, even in the absence of consensus. We believe in decentralized decision making - not decisions made by committee. Here you can have an impact and true ownership over your successes.
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