Director Product Management

About us:
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful.

Overview about TII:
At Target, we have a timeless purpose and a proven strategy. And that hasn’t happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.

Team overview:

The Target Digital Team is constantly improving and innovating our digital shopping experience. Are you ready to excel in the fast-changing retail environment? Are you a customer service enthusiast who’s curious about the guest and can see the shopping journey through their eyes? Then you’ll have success on the Digital Strategy & Platform team, whose goal is to offer guests a seamless online shopping experience across our platforms—including Target.com and the store network’s fulfillment capabilities. Here, you’ll collaborate to create and implement digital strategies that enrich the online experience through the right mix of personalization, simplicity, and intuitiveness. Your ideas will support Target in complementing the beloved in-store shopping interaction with a convenient, reliable, and instantly gratifying digital experience.  

Role overview:

Target is looking for a high impact Director of Product Management for the Account & Privacy product group within its Digital Product Management organization. As a part of this organization, the Account & Privacy product group makes it easy for Guests to manage their profile and privacy settings as they shop our digital experiences. As the Product Director for Account & Privacy, you are responsible for maintaining a high degree of trust with Guests.  You own the product vision, portfolio strategy and roadmap for this team. You are directly responsible for the Guest experience (front-end of web/apps) and capabilities (back-end account services) that power the account and privacy experiences for Target Guests. 

In this highly visible position, you partner closely with user research, data engineering, data science and data analytics teams and collaborate with other Product Directors to ensure a seamless account management experience. You know how to partner cross-functionally with non-technical, business owners to measure, evaluate and test into the future of a best-in-class omnichannel experience.  

As a people leader, you are responsible for managing a team of highly capable product managers of varying levels of experience to deliver outsized impact. This is a high performing team working in concert to identify and tune multiple factors to drive highly desirable and meaningful business results. In this capacity, you act as coach and mentor to build a strong team culture that is pragmatic in its approach to ambitious goals. You are experienced and comfortable using constructive feedback and insights to motivate the team, guiding their development and continued growth as influencers, visionaries, and impact drivers. 

As the Director Product Management, you are accountable for succeeding against identified business outcomes and metrics, driving alignment with all partner teams within the Digital, Guest Data, Loyalty, Privacy, Security, Data Sciences, and Technology organizations. You are an excellent storyteller, able to influence without authority and distill technically complex concepts into non-technical, easily understandable elements. You can work with and present to team members at all levels, including senior leadership, as you negotiate and remove barriers for your team.  

Additionally, you have domain expertise in the account management and/or privacy space. You drive discovery with a test and learn approach, developing hypothesis and a robust set of capabilities to validate or disprove them over time. You are learning obsessed with a flexible mind, and impact driven.  

Ideally, you have prior digital retail experience, but more importantly you possess prior experience in a consumer software product company having worked on structured and unstructured data problems that drive material P&L impact. You understand the theoretical but live in the applied and can drive innovative and scalable solutions across multiple pyramids within Target.  

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs. 

About you: 

• 10+ years of experience with consumer software Product Management 

• Highly data literate with experience managing to business outcomes

• Prior experience managing account, profile and/or privacy related experiences and capabilities.

• Prior experience with consumer data security and privacy policy and standards.

• Excellent analytical, critical thinking & problem-solving skills 

• Demonstrated ability to work on multiple projects at the same time, simultaneously managing working team & partners  

• Strong written and verbal communication skills as well as experience in presenting to a wide range and level of audiences

• Ability to lead and influence a team while fostering relationships across multiple enterprise-wide teams 

• Previous Digital Retail experience preferred  

​Useful Links:

• Life at Target: https://india.target.com/

• Benefits: https://india.target.com/life-at-target/workplace/benefits

• Culture: https://india.target.com/life-at-target/belonging