Director, Product Management - Operations

Posted Yesterday
Be an Early Applicant
Hiring Remotely in USA
Remote
200K-250K Annually
Senior level
Hardware • Machine Learning • Security • Software
Safety is a fundamental right.
The Role
Lead product strategy and execution for internal field operations software powering deployments, installer tooling, and permitting. Manage a team of Product Managers, partner with Operations leaders, and collaborate with Engineering and AI/Data Science to embed automation and optimize workflows. Own roadmaps, technical tradeoffs, and product engagement frameworks for implementation, delivery, and supportability.
Summary Generated by Built In
The Problem

As Flock expands camera deployments nationwide, scaling our internal field operations tools is essential to operational velocity. Deploying physical hardware at scale requires streamlined installer tooling, automated permitting workflows, and reliable systems for field deployment teams. You will lead our internal field operations product suite, partner with Operations leaders, and turn field friction into automated, high-performing product software.

What You'll Own
  • Lead product strategy and execution for the internal software suite powering field deployment, camera installations, and permitting workflows.

  • Direct a team of Product Managers responsible for internal operational tooling, guiding portfolio-level tradeoffs and roadmap decisions.

  • Partner with Operations executives to translate field deployment bottlenecks into scalable software capabilities, workflow optimizations, and practical AI automation.

  • Collaborate with Engineering, AI/Data Science, and Applications teams to embed intelligent automation directly into installer and permitting systems.

  • Establish clear product engagement frameworks across implementation, delivery, customer, and supportability product lanes.

What This Role is Not
  • This isn't a program management or operations process role, you will lead product strategy, software roadmaps, and technical tradeoffs for internal platforms.

  • This is not a customer-facing product role, your primary users are internal field deployment teams, installers, permitting coordinators, and operations managers.

  • This isn't a passive lead position, you will stay close to execution details and engage in architecture-level system and data flow decisions with engineering.

What You Bring
  • Proven track record leading product managers and owning internal tools, operational systems, or technical platform products.

  • Practical capability to redesign complex workflows and deploy automation to improve operational scale and execution quality.

  • Strong product judgment with the ability to navigate high-dependency environments and build trust with executive operational stakeholders.

  • Experience engaging in technical tradeoff discussions and system architecture reasoning alongside Engineering, AI, and Data Science teams.

  • Demonstrated capability to grow high-performing product management teams while staying grounded in execution details.

Compensation

In this role, you'll receive a starting salary between $200,000 and $250,000 as well as Flock Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in depth with you during our first chat.

Why Flock

Every community deserves to be safe. Flock builds the technology that makes that real: last year we supported over 1 million criminal investigations and helped locate more than 10,000 missing people. We're 1,700 people building the impossible with over $1B in funding, and the expectations are high on purpose. If you want a role where the stakes are real and the pace matches, this is it.

Some problems get solved faster in the same room, so we prioritize candidates in Atlanta and Boston. Hub-based roles mean real in-person time with your coworkers. Remote roles exist, and when a posting is open to remote work, it says so.

Building the impossible takes every kind of mind. Flock is an equal opportunity employer, and we know the best solutions come from diverse perspectives, experiences, and skills working together with mutual respect. Everyone is welcome to apply. If you need assistance or an accommodation due to a disability, email [email protected]; your information stays confidential and is used only to arrange the right accommodation for your interviews.

On compensation: we pay fairly for the work. Base salary is determined by job-related experience, education, training, and market indicators. The range in this posting covers base salary only and doesn't include equity, sales bonus plans where applicable, or benefits. The range may be adjusted over time, and this posting may span more than one career level.

One last thing: all legitimate communication from Flock comes from an email ending in @flocksafety.com or [email protected]. We never make offers through messaging apps or third parties, and we never request payment or sensitive personal information during hiring. If you encounter suspicious outreach about a Flock role, report it to [email protected].

Skills Required

  • Proven track record leading product managers and owning internal tools or technical platform products
  • Ability to redesign complex workflows and deploy automation to improve operational scale
  • Strong product judgment and ability to build trust with executive operational stakeholders
  • Experience engaging in technical tradeoff discussions and system architecture reasoning with Engineering, AI, and Data Science teams
  • Demonstrated capability to grow and lead high-performing product management teams while staying close to execution

Flock Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flock and has not been reviewed or approved by Flock.

  • Parental & Family Support Day-one, fully paid 12 weeks for all parents plus an additional 6–8 weeks for birthing parents is paired with Maven support for fertility, adoption, and surrogacy. Several current postings also specify a lifetime family‑building benefit up to $50,000 and caregiver support resources.
  • Healthcare Strength Employee medical, dental, and vision are described as fully paid in many roles, with company‑paid life and disability and an HSA match. Named access to Spring Health extends support for therapy, coaching, and related care.
  • Equity Value & Accessibility Equity is provided to all employees—commonly ISOs with standard four‑year vesting—and dedicated Carta sessions offer 1:1 guidance on equity and taxes. This structure increases clarity around exercising and realizing potential value.

Flock Insights

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The Company
HQ: Atlanta, GA
1,600 Employees
Year Founded: 2017

What We Do

Every community deserves to be safe. Our mission is to build technology that protects privacy and reduces crime while earning trust from customers and society. Flock partners with cities, businesses, schools, and neighborhoods to protect where people live, work, and play. Our systems provide real-time awareness and collaboration across agencies and communities, creating safer places where residents and employees feel secure. By combining hardware, software, and a nationwide network, we deliver objective intelligence that helps solve crimes, accelerates investigations, deters future incidents, and protects civilians. We believe responsibly deployed technology can reduce crime, protect civil liberties, and strengthen community trust.

Why Work With Us

We’re a high-performance team fueled by optimism, urgency, and a shared belief that the hardest challenges are the ones worth taking on. You’ll be pushed to do the best work of your life, move fast, and consistently become 1% better every day. If you love hard work and making an impact, Flock could be a great fit.

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