Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?
Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.
While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.
PAY RANGE
The Target Pay Range for this position is $199,300.00-$243,800.00 annually. The full Pay Range is $155,200.00 - $288,000.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.BENEFITS – because people helping people starts with supporting you
401(k) Company Match (up to 3%)
4% annual contribution to your 401(k) by BECU
Medical, Dental and Vision (family contributions as well)
PTO Program + Exchange Program
Tuition Reimbursement Program
BECU Cares volunteer time off + donation match
IMPACT YOU’LL MAKE:
You will lead the strategy and execution of onboarding and engagement capabilities that directly impact member growth, retention, and experience at BECU. By owning the product roadmap and influencing across the enterprise, you’ll drive meaningful, measurable outcomes. You’ll bridge strategy and execution, shaping seamless, secure, and intuitive member journeys. This is a highly visible role where your leadership will guide both product innovation and team growth. If you enjoy building, influencing, and delivering at scale, this role offers significant impact.
We’re seeking candidates located in Washington, Oregon, Idaho, California, Arizona, or Texas, with a strong preference for those in the Greater Seattle area. Team members based in Seattle typically work onsite at our Tukwila office on Tuesdays and Wednesdays. Candidates located outside the Seattle area should be prepared to travel to Tukwila, WA approximately once per month for two full working days onsite at the Tukwila Financial Center.
WHAT YOU’LL DO:
- Set product direction: Define and own the vision, strategy, and roadmap for complex products, with a focus on onboarding, engagement, open banking and lifecycle journeys.
- Drive business outcomes: Align product strategy to KPIs (utilization, retention, engagement) and define success metrics to enable data-driven decisions.
- Evolve priorities: Continuously refine the roadmap using insights, customer feedback, and performance data.
- Lead cross-functional execution: Drive enterprise initiatives and end-to-end delivery from discovery through launch by partnering across Marketing, Digital Banking, Technology, Cyber/CIAM, UX, and product teams.
- Champion the member experience: Leverage customer insights and behavioral data to inform strategy and deliver cohesive, user-centered experiences.
- Guide product performance: Own portfolio outcomes, prioritization, pricing/growth strategies, and overall product health.
- Provide thought leadership: Stay ahead of industry trends (onboarding, authentication, open banking) and apply insights to product innovation.
- Manage and influence stakeholders: Build trust and alignment across senior leaders and cross-functional partners, effectively communicating priorities, navigating competing interests, and driving decisions without direct authority.
- Lead and scale the team: Manage and develop talent, mentor across levels, and evolve team structure to support future growth.
This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.
WHAT YOU’LL GAIN:
- A highly visible role shaping onboarding and engagement strategy
- Balance of strategic leadership and hands-on execution
- Exposure to digital banking, authentication, and emerging capabilities
QUALIFICATIONS:
Minimum Qualifications:
- Bachelor’s degree or equivalent work experience in a technology, business, or related discipline required.
- 8 years of product management or equivalent experience required, preferably within financial services.
- 5 years of people leader experience required.
- Experience overseeing all elements of the product development lifecycle required.
- Experience leading cross functional teams required.
- Previous experience understanding and determining product strategies based on the voice of the customer required.
- Experience managing and maintaining vendor relationships required.
Desired Qualifications:
- Advanced degree preferred.
- Ability to proactively identify business and customer needs and opportunities, overcome barriers, and formulate solutions with minimal supervision required.
JOIN THE JOURNEY
Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.
Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney
BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
BECU Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BECU and has not been reviewed or approved by BECU.
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Retirement Support — Offerings include a 401(k) employer match alongside a defined‑benefit pension that typically vests after several years, providing an additional income source in retirement. This dual approach to retirement savings is highlighted as uncommon and valuable.
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Healthcare Strength — Coverage includes full medical, dental, and vision, HSA/FSA options, mental health support via Spring Health, and fertility benefits through Progyny. Life and disability insurance are included, with orthodontic coverage available for adults and children.
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Parental & Family Support — Policies include 12 weeks of paid parental leave, with additional supports like adoption assistance and childcare benefits. These provisions complement flexible schedules and hybrid/remote options for family needs.
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What We Do
As a member-owned, not-for-profit financial cooperative, we are guided by the credit union philosophy of “people helping people.” Putting people over profit guides our everyday business decisions. Unlike many financial institutions, we aren’t privately owned. As a cooperative, we are owned by our members. This drives us to do right by the member, and right by each other as coworkers. We display this in our working culture, in our day-to-day choices to ensure both members’ and employees’ needs are met. Imagine what this type of commitment could do for your work satisfaction.
Why Work With Us
We are a team-first culture that ensures every employee has the opportunity to learn and grow. We are diving headfirst into a technology transformation.
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