Director, Product Management – Legal Solutions

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft’s certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle.

Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations.

We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that “EX = CX”: when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.

Position Overview 

We are seeking an experienced and innovative Contract Management and Contract Lifecycle Management (CLM) expert to join the Agiloft Product team to build the next generation of CLM solutions. You will drive the creation and enhancement of solutions that meet the evolving needs of legal users in our leading contract lifecycle management platform. You will blend your deep subject matter expertise with project and product execution skills to direct and contribute to a team focused on building an out-of-the-box experience that delivers contracting expertise, guidance, and best practice to enable our diverse customer base to gain value quickly from their CLM investment.

Job Responsibilities

• Product Strategy and Vision: Develop and execute a comprehensive product strategy and vision for Agiloft’s out-of-the-box experience, leveraging your CLM expertise to identify market opportunities and define a product roadmap that aligns with customer needs and company goals. 
• Product Execution: You will combine your subject matter expertise with customer insights to develop a product plan and roadmap for delivering enhancements to data models, reporting, dashboards, workflows, contract templates, clause integrations, AI models, and more. You will guide and collaborate with engineers, UX designers, product managers, implementers, data scientists and legal knowledge engineers on the development of these solutions.
• Product Launch: You will participate in product launch activities, including collaborating with product marketing team members to articulate the value of new solutions the team is delivering and participate in enabling the sales team and partners on these new solutions.
• Market and User Research: Conduct in-depth market analysis, customer research, and competitive benchmarking to understand the CLM landscape, legal customer pain points, and emerging trends. Utilize insights to guide product development and innovation. 
• Global Mindset: Ensure that product strategies are adaptable to different regions, taking cultural and market differences into account. 
• Performance Metrics and Optimization: Define key performance indicators (KPIs) and utilize data-driven insights to measure product success, iterate on product features, and optimize user experience and engagement. 
• Customer Advocacy: Serve as a customer advocate by deeply understanding their needs and challenges within the legal context. Use this knowledge to inform product enhancements and ensure customer satisfaction and retention. 
• Innovation and Thought Leadership: Drive innovation by bringing forward-thinking ideas and solutions to the table, leveraging your legal operations background. Stay ahead of industry trends and position Agiloft as a leader in the CLM market through thought leadership content. 
• Other duties as assigned

Required Qualifications

• Contracting Experience: 5+ years of experience in drafting and negotiating contracts in an in-house team.
• CLM Experience: 3+ years playing a leading role in a CLM implementation. You will have played a key role in the selection, implementation and launch of contract lifecycle management solutions in the organizations you have worked for. You will also have developed best practices and legal content for legal users of the CLM solution selected.
• Innovation Mindset: A passion for innovation and a track record of bringing new ideas to fruition and launch.
• Technical Acumen: A strong understanding of technology and software development processes. Experience working with implementation teams that have configured contract lifecycle management solutions to meet the needs of users. 
• Customer Focus: Strong empathy for customers and a dedication to delivering products that enhance user experience and satisfaction. 
• Analytical Thinking: Ability to think strategically and analytically, with a knack for identifying opportunities and solving complex problems. 

Preferred Qualifications

• Experience with the Agiloft CLM platform 
• Experience as a Product Manager / Product Owner a significant plus 
• Experience with other no-code / low-code legal technology platforms 

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at [email protected].

Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.

Applications will be reviewed as submitted. There will be no application deadline for this opportunity.