Director, Product Management (HPC)

*note this role can be located in either Seattle or Mountain View

Company Introduction  

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.  

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

About Us 

Coupang is at the forefront of the AI and high-performance computing (HPC) revolution. We are building a next-generation cloud platform designed to provide developers, researchers, and enterprises with seamless, scalable, and powerful access to accelerated computing. As the demand for AI, machine learning, and data-intensive workloads skyrockets, we are looking for a visionary product leader to define the future of our core compute offerings. 

Job Overview 

As the Director of Product Management for High Performance Compute (HPC), you will own the strategy, roadmap, and execution of our compute product line that powers some of the most advanced AI and data workloads across the company. This is a critical leadership role that defines the direction of our infrastructure capabilities and plays a central part in enabling internal and partner teams to scale AI and ML innovation. 

You will bring deep technical insight and product ownership to define how compute resources are designed, delivered, and evolved to meet growing demand. Your work will shape how next generation workloads such as model training, simulation, large-scale processing, and inference are supported across a variety of environments, ensuring our platform remains flexible, performant and future ready. 

This is a highly strategic role that sits at the intersection of infrastructure, data, and AI, and requires a strong mix of technical depth, customer empathy, and executional leadership. 

Key Responsibilities 

• Define the product vision and roadmap for our cloud platform, including GPU-accelerated compute, instance types, and specialized configurations for training, inference, and batch processing workloads 

• Identify and prioritize compute requirements across various customers and use cases and translate those into clear product strategy and feature requirements. 

• Work cross-functionally with engineering, infrastructure, data center operations, and finance to bring new compute offerings quickly and reliably 

• Evaluate emerging GPU architectures and networking technologies and lead decisions on what hardware to support and how to expose it through productized services 

• Ensure operational excellence and service scalability, including capacity planning, utilization tracking, workload optimization, and pricing strategy 

• Partner with AI teams and customers to enable high-throughput, low-latency AI workloads through persistent compute, model-serving endpoints, and custom compute configurations 

• Drive customer engagement through roadmap reviews, design partnerships, early-access programs, and feedback loops to ensure our products are market-leading and deeply aligned with customer needs 

Basic Qualifications 

• 8+ years of product management experience, with 3+ years owning infrastructure or compute platform products 

• Experience leading product strategy for high-scale cloud compute services (e.g., EC2, GCE, Azure VMs) or HPC/AI infrastructure offerings 

• Deep understanding of GPU compute, container orchestration, and distributed systems 

• Track record of bringing products from 0 to 1 and scale infrastructure products to market 

• Exceptional communication, leadership, and stakeholder management skills 

• Bachelor's degree in computer science, Engineering, or related field (or equivalent practical experience) 

Preferred Qualifications 

• Familiarity with AI/ML frameworks and workload patterns (e.g., PyTorch, TensorFlow, batch vs. real-time inference) 

• Knowledge of hardware trends in GPU and accelerator design 

• Ability to operate in fast-paced environments 

Pay and Benefits

Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.     

The base pay for this position ranges from $159,000/year in our lowest geographic market to $324,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.   

General Description of All Benefits (Drafter: Please check with your team if any change on the benefit description) 

• Medical/Dental/Vision/Life, AD&D insurance     

• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)    

• Long-term/Short-term Disability    

• Employee Assistance Program (EAP) program    

• 401K Plan with Company Match    

• 18-21 days of the Paid Time Off (PTO) a year based on the tenure    

• 12 Paid Holidays    

• XX weeks of Paid Parental leave    

• Pre-tax commuter benefits    

• MTV - [Free] Electric Car Charging Station     

General Description of Other Compensation      

 “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.     

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at [email protected].   

Job Requisition ID: R0059428