Director, Product Management, Consumer Credit

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Harrison, NY, USA
Hybrid
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Product Management, Consumer Credit
Overview
The North America (NAM) Consumer Credit team is responsible for growing Mastercard's Consumer Credit business by delivering differentiated credit products and value propositions for issuers and cardholders. Our vision is to create innovative, scalable solutions that deepen engagement, drive spend, and strengthen Mastercard's leadership in the credit ecosystem. This role will play a critical leadership position in shaping how Custom Benefits are designed, delivered, and scaled across key issuer relationships.
The Role
Join a fast-paced, high-impact product team responsible for shaping and advancing the multi-year strategy for Mastercard's Custom Benefits within the credit product line. This high-visibility, customer-facing role sits at the intersection of strategy, innovation, and execution, partnering closely with issuers, co-brand partners, and internal stakeholders to deliver differentiated value. This role requires a strategic thinker and operator who can translate customer needs and market insights into scalable benefit solutions that drive growth, revenue, and customer satisfaction.
Key Responsibilities• Own and shape the multi-year Custom Benefits strategy and long-term vision, balancing customer-specific innovation with standardized, scalable offerings that simplify delivery and unlock new revenue streams.• Lead the definition and scaling of differentiated embedded and custom benefit offerings, including value propositions, pricing frameworks, and go-to-market approaches.• Act as the strategic integrator across benefit partners, product, analytics, sales, and regional teams to ensure cohesive execution and measurable business outcomes.• Lead end-to-end execution and governance of Custom Benefit initiatives, partnering with benefit SMEs to drive delivery, oversee planning and business reviews, manage financial forecasting, and ensure clear performance reporting and stakeholder alignment. • Identify, structure, and evolve strategic benefit partnerships that enhance issuer value, strengthen competitive differentiation, and support portfolio growth.• Leverage market research, competitive intelligence, and customer insights to inform product enhancements, prioritization, and future roadmap decisions.
About You• Proven product, strategy, or consulting leader with experience in payments, financial services, or a related industry.• Strong strategic mindset with the ability to move seamlessly from vision and concept to execution and results.• Trusted collaborator and influencer, comfortable leading cross-functional initiatives and engaging senior stakeholders and customers.• Excellent storytelling and communication skills, with the ability to translate complex ideas and data into clear, compelling narratives.• Highly organized and effective at managing multiple priorities while maintaining attention to detail.• Analytical and data-driven, with strong problem-solving skills and sound business judgment.• High-energy, curious, and growth-oriented leader with a strong interest in evolving credit, payments, and consumer value propositions.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
Purchase, New York: $179,000 - $305,000 USD

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support A 10% company retirement match (401k or equivalent) is explicitly highlighted in company materials. This level of employer contribution stands out as a core strength of the package.
  • Leave & Time Off Breadth A global minimum of 16 weeks fully paid new‑parent leave and generous U.S. PTO (vacation, personal days, holidays, sick time, and bereavement) are clearly spelled out. These provisions indicate broad time‑off coverage across life events.
  • Wellbeing & Lifestyle Benefits Hybrid work, a four‑week “work from elsewhere” option, meeting‑free well‑being days, five paid volunteer days, mental‑health resources, and fitness reimbursement/on‑site gyms are emphasized. Together they reflect a holistic approach to flexibility and wellbeing.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

Typical time on-site: 3 days a week
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