Director of Product Management, Acceptance Risk

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Product Management Director will:

• Influence the product strategy for Acceptance Risk products, and act as a thought leader for our product family globally.
• Decompose this strategy into market facing releases, and drive execution though all stages of the product lifecycle. 
• Create global risk solutions for clients like acquiring banks and merchants.
• Deliver on roadmap and go to market plans around the launch of new products. 
• Manage all stages of the product lifecycle, inclusive of pilot, beta, and general availability launches.
• Build a deep and ongoing engagement with the Visa stakeholder community, inclusive of Marketing, Pricing, Sales, Solutions, Support, Product Development, and Operations.
• Collaborate across the Product organization to understand product synergies. Evangelize Risk product capabilities internally across teams and organizations.
• Collaborate with members of the cross functional product teams, inclusive of Technical Product Management, Design, Development, and Quality Assurance. Maintain a well-groomed backlog per Agile principles. Participate in Agile ceremonies.
• Maintain close and ongoing relationships with all segments of the client community, and act as a passionate advocate for users.
• Identify new opportunities in the payments ecosystem to leverage Visa’s capability set in novel ways to solve for the needs of acquiring and issuing banks, payment facilitators, marketplace providers and others.
• Execute end of life of legacy products as necessary.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

BASIC QUALIFICATIONS

• 7 or more years’ experience in Product Strategy or Management.
• Specific industry experience in eCommerce and direct responsibilities for managing the prevention of transaction or merchant fraud.
• Direct, hands-on experience with development, deployment and configuration of fraud strategies within a merchant or acquirer context to meet particular fraud objectives, i.e., minimizing chargebacks, false positives or operational costs.
• Hands-on experience with risk mitigation tools such as Decision Manager or equivalent.
• Understanding payments and fraud landscape and ability to translate product strategy into executable plans.

PREFERRED QUALIFICATIONS

• Proven history of managing risk-based products through phases of a product’s lifecycle, from concept through management and ultimately sunset.
• Direct experience managing the design, development, implementation and maintenance of risk products, especially related to merchant banking.
• Able to build relationships and gain exposure to internal and external client leadership teams through demonstrating key domain expertise.
• In-depth knowledge of Visa risk products with the ability to identify potential synergies gained through partnership offerings, or market gaps.
• Firm understanding of consumer authentication protocols, including 2nd factor, 3d secure 1.0 and 2.0 and differences between regional and card brand implementations.
• Working knowledge of statistical models, rule based fraud detection and chargeback mitigation solutions and their impact on card not present transaction processing.
• Familiar with current and future government regulations, specifically with the impact and opportunities associated of PSD2 and local privacy directives

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.