Director of Product - Remote (Req. #750)

With more than 30 years in business, Mindex is a product and services company with a proven track record of delivering successful software and product solutions. We specialize in agile software development, cloud professional services, and the creation of innovative, homegrown products.

Our team has built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up-giving us firsthand experience in designing, developing, supporting, and scaling modern software in real‑world environments.

We're proud to be recognized as the #1 Software Developer in the 2025 RBJ Book of Lists and ranked #80 in the Rochester Chamber Top 100 Companies. As our roster of satisfied clients and #ROCstar employees continues to grow, we're always looking for talented people who want to make an impact. Are you ready to join our team?

Mindex is evolving into a provider of a complete K-12 software ecosystem. Reporting directly to the Chief Product Officer (CPO), the Director of Product serves as the vital link between high-level company goals and the day-to-day work of our product teams. You will ensure that our suite—SchoolTool, ClearTrack, MTSS Edge, Integrations Platform, and Advanced Analytics—functions as a unified, high-value solution for our customers.

As the Director of Product, you will lead a team of Product Owners while providing strategic direction and priority to our UX team. Your job is to facilitate a two-way flow of information: you will translate the CPO’s broad vision into clear roadmaps for each product, while also bringing deep insights from our customers and the market back to the CPO to help shape that future vision.

You are a hands-on collaborator who works across the company to make sure our products are easy to use, technically sound, and ready for the market.

Essential Functions:

• Owns the roadmap for Mindex products. Partners with the CPO to turn the company vision into organized, well-communicated plans across all our products— SchoolTool, ClearTrack, MTSS Edge, Integrations Platform, and Advanced Analytics—ensuring they work together as one system.
•  Serves as the main representative for product development. Builds and maintains enduring cross-functional relationships within Mindex and externally with our customers and partners. Drives meaningful collaboration and teamwork to understand buyer and customer needs, competitors and growth opportunities, and technical development, technical operations, and service considerations.
• Builds, develops, and directs an industry-leading product team consisting of user experience and product management experts. Helps the teams to define their metrics and objectives and holds them accountable for success in the fulfillment of their responsibilities and following Mindex values.
• Directs product management who collaborate with stakeholders to turn the product strategy into actionable near-term, problems-to-solve for their cross-functional agile software development teams in the form of epics, features, stories, and bugs, and provide continuous feedback and approval for release.
• Directs user experience that deeply empathizes with SchoolTool users, their pain points and unmet needs, to identify and validate potential product roadmap opportunities that are coordinated with product owners and communicated to development teams via minimally sufficient designs (mocks, flow diagrams, etc.).
• Collaborates with marketing, sales, and service delivery to ensure that major new feature launches have realistic and cohesive cross-functional plans that span how they will be marketed, sold, built, implemented, supported, and maintained; and that they are communicated clearly, executed with fidelity, and that any risks and issues are surfaced quickly and addressed as a team.

Education & Experience:

• BS Degree in Computer Science, Engineering or related area preferred.
• 2-3 years of leadership experience, preferably director-level at a SaaS product company
• 5-7 years of management experience, SaaS product management, EdTech preferred.
• K-12 Student Management Systems and New York State regulatory knowledge preferred.
  

Skills & Competencies:

• Strong business acumen, strategic planning & execution skills, highly organized and accurate.
• Strong interpersonal skills, able to work with stakeholders of all levels, great at presenting and public speaking.
• Strong product management, critical thinking, analysis, and problem-solving skills.

• Medical Insurance (with a free option!)

• Dental Insurance
• Vision Insurance
• Company Paid Life and AD&D Insurance
• Optional Additional Life Insurance
• Company Paid Short-Term Disability Insurance
• Company Paid Long-Term Disability Insurance
• Medical and Dependent Care Flexible Savings Accounts (FSA)
• Health Savings Accounts with Company Contributions
• Optional Hospital Indemnity, Accident and Critical Illness Insurance as well as Legal Assistance
  

Our Perks:

• Flexible Time Off
• Eight Paid Holidays
• Pre-tax and Roth 401(k) Options with Company Match
• Investment in Professional Development including a license to Udemy training courses and leadership training
• Employee Assistance Program
• Adoption Assistance
• Pet Insurance Discounts
• Tickets to local sporting events
• Team building events
• Holiday and celebration parties
  

The band range for this role takes into account the wide range of factors considered in making compensation decisions, including, but not limited to, skill sets, education, experience, training, certifications, internal equity, and other business and organizational needs. It is not typical for an individual to be hired at, or near, the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The role has a base salary range of $140,0000 - $240,000 with additional variable compensation through commission.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.